Four Seasons Hotels
Night Manager
Four Seasons Hotels - Palo Alto, California, United States, 94301
Work at Four Seasons Hotels
Overview
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Overview
Night Manager Opportunity
Four Seasons Hotel Silicon Valley is currently looking for a Night Manager. Responsibilities and essential job functions include but are not limited to the following: Acting as manager on duty for the hotel during the overnight shift; overseeing all overnight staff, managing the front drive, guest related resolutions, problem-solving, special requests and any other inquiries that may arise Ensure all employees perform assigned tasks and coordinate front office communication with other departments Keep overnight staff informed of nightly activities, group and VIP arrivals and in-house as well as special requests Handle any emergencies or incidents that arise during the overnight shift Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees when senior managers are not available Maintain accurate records of all incidents and communicate any issues to the appropriate parties Process all financial transactions, including the verification and processing of credit card transactions in accordance with company policies and procedures Perform night audit, ensuring accuracy and completion on time Deliver any financial reports as required Ensure timely compilation front office report and morning operational meeting presentation Generate and upload the daily and weekly reports Complete and verify all audit paperwork and shift reports Monitor inventory and restock supplies as needed Required to conduct a formal pass on to the relieving manager in the morning and assist with morning meeting when needed Assist in conducting performance evaluations and disciplines staff when needed Other duties /projects as assigned Qualifications and skills: 2-3 years of luxury hotel experience in a supervisory or management role of front office or rooms division Must be flexible with schedule
able to work weekdays, weekends, and holidays Requires reading, writing and oral proficiency in the English language Must provide work authorization document - proof of eligibility to work in the United States of America What to expect: Salary range: $75K to $80K Be part of a cohesive team with opportunities to build a successful career with global potential Fully paid for medical, dental, and vision insurance for employee and plus one Holiday, vacation, and sick pay 401k participation with a company matching program Complimentary stays at Four Seasons worldwide (subject to availability) Free employee meals prepared by the culinary team Complimentary dry cleaning of employee uniforms Free employee parking Four Seasons is an equal opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
Four Seasons Hotel Silicon Valley is currently looking for a Night Manager. Responsibilities and essential job functions include but are not limited to the following: Acting as manager on duty for the hotel during the overnight shift; overseeing all overnight staff, managing the front drive, guest related resolutions, problem-solving, special requests and any other inquiries that may arise Ensure all employees perform assigned tasks and coordinate front office communication with other departments Keep overnight staff informed of nightly activities, group and VIP arrivals and in-house as well as special requests Handle any emergencies or incidents that arise during the overnight shift Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees when senior managers are not available Maintain accurate records of all incidents and communicate any issues to the appropriate parties Process all financial transactions, including the verification and processing of credit card transactions in accordance with company policies and procedures Perform night audit, ensuring accuracy and completion on time Deliver any financial reports as required Ensure timely compilation front office report and morning operational meeting presentation Generate and upload the daily and weekly reports Complete and verify all audit paperwork and shift reports Monitor inventory and restock supplies as needed Required to conduct a formal pass on to the relieving manager in the morning and assist with morning meeting when needed Assist in conducting performance evaluations and disciplines staff when needed Other duties /projects as assigned Qualifications and skills: 2-3 years of luxury hotel experience in a supervisory or management role of front office or rooms division Must be flexible with schedule
able to work weekdays, weekends, and holidays Requires reading, writing and oral proficiency in the English language Must provide work authorization document - proof of eligibility to work in the United States of America What to expect: Salary range: $75K to $80K Be part of a cohesive team with opportunities to build a successful career with global potential Fully paid for medical, dental, and vision insurance for employee and plus one Holiday, vacation, and sick pay 401k participation with a company matching program Complimentary stays at Four Seasons worldwide (subject to availability) Free employee meals prepared by the culinary team Complimentary dry cleaning of employee uniforms Free employee parking Four Seasons is an equal opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.