Salesforce Administrator with Financial Services Background
RSC Solutions - New York, New York, United States, 10165
Work at RSC Solutions
Overview
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Overview
Salesforce Administrator with Financial Services background LOCATION:
New York City (Onsite) FULLTIME POSITION HYBRID WORK MODEL NO 3RD PARTY VENDORS/CANDIDATES
JOB DESCRIPTION: Our Financial client looking for a motivated, detail-oriented Salesforce Administrator to help scale and optimize our Salesforce platform. This individual will be hands-on with user management, process automation, data quality, and stakeholder support. The ideal candidate will take ownership of their work, expand their skill set, and play a key role in shaping how we use Salesforce to drive business outcomes. This role will work cross-functionally to gather feedback, solve technical issues, and design user-centric solutions while developing expertise in an agile, entrepreneurial firm.
Responsibilities Support daily Salesforce operations, including user requests, ticket resolution, and stakeholder communication. Assist in the design and enhancement of the Salesforce architecture to support evolving business needs. Gather and translate business requirements into scalable, user-friendly solutions. Configure standard Salesforce tools like flows, approval processes, reports and dashboards. Manage user and license administration such as setup and deactivation, roles, profiles, permission sets, and sharing rules. Maintain and manage sandbox environments for testing and deployment. Collaborate with teams using integrated platforms. Monitor Salesforce releases and recommend relevant platform improvements. Communicate platform updates and provide user training as needed.
Qualifications 5+ years of hands-on Salesforce Admin experience Salesforce Administrator certification is required 3-5 years of Financial Services or Banking industry is a MUST Salesforce Advanced Administrator certification is a plus Experience with Salesforce Data Cloud, Agentforce, or integrated platforms such as HubSpot, Cvent, or Tableau is strongly preferred Bachelor's degree or equivalent experience in a related field Excellent communication skills and able to explain technical concepts clearly to non-technical stakeholders Attention to detail and a proactive mindset Able to document processes and contribute to internal knowledge management Comfortable working independently while collaborating across teams