Salesforce Business System Analyst
Ursus Inc - Pleasanton, California, United States, 94566
Work at Ursus Inc
Overview
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Overview
COMPANY: Our client is a leading provider of enterprise cloud applications for finance and human resources. About the Team
The Techno-Functional Business Systems Analyst acts as a liaison between Business technology Go To Market(GTM) and business functions to analyze complex business problems and provide techno functional solutions. This role requires technical expertise, business analysis skills, and understanding of AI capabilities to collaborate with stakeholders and deliver innovative solutions. Provides techno functional expertise in identifying, evaluating and developing systems and procedures that are efficient and meet user requirements. Interacts with internal and external technical resources, as well as techno functional Business Analysts and Project Managers. Translates business needs into actionable requirements by capturing enough information to define a solution and drive clarity to make rational decisions. Solution focus areas include Salesforce, CPQ, CLM, Sales Cloud, Lightning, Content Management, AI, and integrations to other in-house applications. Plans and manages multiple projects in coordination with technical and business teams. About the Role
Works closely with the sales, finance, and legal operations team, along with other business process groups, to ensure the requirements are understood and detailed. Hands on with key understanding and implementation of quote-to-order (CPQ & CLM or similar systems) functionalities. Gather, document, and analyze business requirements for AI-driven solutions. Authority in for both functional and solution analysis and light design for the Salesforce platform, and related technical areas listed. Partner with customers to craft requirements and ensure alignment with business/technology strategy and planned initiatives. Drive the planning, prioritization, design, development and deployment of new projects & system improvements. Evaluate and address multi-functional and cross-system dependencies. Responsible for understanding business requirements, creating/grooming user stories, and partnering with the Development team to deliver a solution and a plan. Leverage business knowledge and expertise to find opportunities for process improvements; serve as a trusted technology advisor for business users. Participate in the go-to-market and launch support processes. Maintain a high-level familiarity with other IT system / business application capabilities and scope definition in order to make recommendations regarding upstream/downstream integration or functionality intersection points. Coordinate and perform system testing to ensure requirements are met. Work closely with project team during user acceptance testing (UAT); including tracking issues through to resolution and securing end user acceptance sign-off. Understand business processes, AI capabilities, and IT systems to find opportunities for AI implementation, decision making, and optimize operations. About You
Basic Qualifications 8+ years of proven track record in business analysis or related field 5+ years experience with Salesforce and integration 5+ years experience with CPQ, CLM or similar systems Bachelors of Science in Computer Science or related field Knowledge of AI/ML concepts and automation tools Strong problem-solving, analytical thinking, and communication skills Other Qualifications
Process mapping and workflow automation experience Ability to translate business needs into AI technical specifications BENEFITS SUMMARY:
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.
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