Senior Manager of Acute Response
Gather Health - Boston, Massachusetts, us, 02298
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Overview
Senior Manager of Acute Response
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Gather Health 2 days ago Be among the first 25 applicants Join to apply for the
Senior Manager of Acute Response
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Gather Health Get AI-powered advice on this job and more exclusive features. Who is Gather Health?
We are a new and growing healthcare organization with a unique and innovative approach to healthcare. Our mission is to improve lives and communities through socially supported primary care for older adults. Our innovative business model allows our clinicians to treat the whole patient - not just their clinical needs. We do this by having a dedicated care team that supports our clinicians by addressing our patients’ social determinants of health and providing the highest quality of service possible. Our ultimate vision is creating generational health and equity for communities across the country, one patient at a time. Description
Who is Gather Health?
We are a new and growing healthcare organization with a unique and innovative approach to healthcare. Our mission is to improve lives and communities through socially supported primary care for older adults. Our innovative business model allows our clinicians to treat the whole patient - not just their clinical needs. We do this by having a dedicated care team that supports our clinicians by addressing our patients’ social determinants of health and providing the highest quality of service possible. Our ultimate vision is creating generational health and equity for communities across the country, one patient at a time.
Position Overview
We are seeking an experienced and compassionate Acute Response Sr. Manager to lead our Acute Response team, a key function supporting patients with urgent clinical needs. This role requires a licensed RN in the Boston area who thrives in a dynamic, team-oriented environment and is passionate about advancing care equity for vulnerable older adults.
Requirements
Duties
Lead Acute Response Partners including hiring, onboarding, and performance oversight Oversee the day-to-day execution of urgent patient follow-up and intervention coordination Serve as the point of escalation for urgent or complex patient presentation via remote patient monitoring, phone, and in-home visits by Gather Medical Technician Partners (community EMTs and Paramedics) Ensure rapid and appropriate intervention via virtual, in-home, or in-clinic pathways Audit Acute Response Partner cases to ensure adherence to triage intake protocols Collaborate with PCPs and Care Team members to coordinate patient monitoring and close the loop on urgent care needs Lead standardized post-discharge workflow to schedule timely follow-up visits after hospitalizations Partner with PCPs and Care Team members to prevent readmissions and adverse outcomes Support continuous improvement of the Acute Response Team
Background
Registered Nurse (RN) licensed in the state of Massachusetts 5+ years of clinical experience including patient triage 3+ years of experience managing clinical teams and cross-functional coordination in a healthcare setting Strong interpersonal skills and the ability to lead with clarity, empathy, accountability, and urgency Comfort working in a tech-enabled, startup-like environment experiencing rapid change Prior experience in primary care-based triage and urgent care response workflows Strong analytical, problem-solving, and decision-making skills Experience in the Emergency Department, ICU, or as Charge Nurse a plus Experience working with older adults and community-based teams also a plus
Why should I join Gather Health?
We are a mission-based organization that is passionate about changing the way seniors experience primary care Our business model is unique and on the cutting-edge of the primary care industry Our leadership team is comprised of experienced individuals who are committed to creating not only the best patient experience, but also an amazing employee experience for our colleagues We are intentionally building a strong company culture and providing a compassionate and joyful work environment The organization was conceptualized, founded, and launched by experienced co-founders with a track record of success in the healthcare space
Gather Health is an Equal Opportunity Employer.
All employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law. Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
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