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Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. The Senior UX Designer orchestrates complex user journeys and crafts experiences which serve the needs of the user and business owner alike. The Senior UX Designer drives projects from concept to completion in collaboration with a Design Partner, Product Manager, Tech Lead and Product Owner. The Senior UX Designer acts as the user voice, refining concepts with key stakeholders. The Senior UX Designer is expected to create the solutions’ UX vision by following UX best practice, bolstered by User Research and to test their prototypes prior to and following all the way through delivery to ensure a high quality of output according to Global Payments’ standards. Essential Duties The Senior UX Designer works on projects with the potential to have an impact on our digital solutions. The Senior UX Designer is an advocate for the user on every project ensuring we are solving the right problems. The Senior UX Designer has to understand the project objectives, user needs, and overall product strategy. The Senior UX Designer refines the concept with key stakeholders. Be the user voice on all digital solutions concept (from discovery through to design and implementation)

Run user interviews, validate personas for concepts and define user goals

Create task flow, user journey and prototype UI inline with GP standards

Follow implementation with development team

Follow and contribute to the Global Payments Design System

Work on multiple critical project initiatives for Global Payments ecommerce proposition and product family, ensuring a unified experience for customers and business users.

Develop artifacts such as wireframes, process flows, flow charts, functional specifications, prototypes, sketches, storyboards, scenarios, and personas

Collaborate and evolve designs working with internal and external business customers

Work closely with Marketing, Product Management and Product Development to foster an environment of multidisciplinary collaboration and creative problem-solving

Keep abreast of industry and user experience trends, best practices, and technology and promote them within the team

Design application content supporting both desktop and mobile rendering

Cross-Functional Release Team (PRT) participation

This list is not all-inclusive as additional duties may be assigned by the supervisor.

Required Qualifications 4+ years as a user experience designer for web and mobile applications

Contributed to multiple shipped products

Strong visual communication skills - ability to create sketches to present your ideas quickly and to iterate on the fly

Ability to create rough prototypes as well as high fidelity prototype/visual design comps using tools such as Figma or HTML/CSS

Strong working knowledge of Figma and associated design tools

Experience with user interface design patterns, interaction design and standard UCD methodologies

Experience with creating task flow, user journey and customer journey

Ability to run user test and to analyse data from user research

Strong attention to detail

Strong written and verbal communication skills with a creative mind

Understanding of common software project management and development practices in an agile environment

Proactive, dynamic and open to feedback

Enjoy working as a team member as well as independently

Knowledge of the payment industry is a plus

Knowledge of HTML, CSS and Javascript is a plus

Preferred Qualifications Degree (MS/BA/BS) in Interaction / HCI, UX, Visual, Industrial, Product or Graphic Design or equivalent experience Competencies Figma

Interaction Design

Information Architecture

UX Writing

Visual Design

Service Design

Prototyping

User Research

Understanding of Quantitative Research and Analysis

Personas / User journeys

User flows

Design thinking techniques

Inclusive Design /Accessibility

Usability

Systems thinking

A Plus: Adobe Suite

Basic HTML CSS.

Motion Design - Premiere, After Effects, Principle, Lottie

REACT, Angular and other JS framework.

Github,

Storybook

Branding

Visual communication

Cognitive Science & Psychology

*ApplicantsMUSTbeauthorizedtoworkintheU.S.

WeareunabletoSponsorortakeover SponsorshipofanEmploymentand/or Student Visaat thistime or any time in the near future for sponsorship.

*If you are on OPT student visa, a student does not need sponsorship from the employer, HOWEVER, beyond the initial 12 months or additional 24 months on OPT, a student MUST still state "YES" that you will require employment visa sponsorship in the FUTURE on the application.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact

jobs@globalpay.com .

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