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Job Title : ServiceNow Admin / Developer Subject Matter Expert (SME) 10-15 hours per week Job Summary : We are looking for a skilled ServiceNow Admin / Developer Subject Matter Expert (SME) with 10-12 years of experience to support our direct client in the energy sector. This role requires expertise in ServiceNow administration and development, focusing on an on-premises ticketing tool rather than a cloud-based system. The ideal candidate will have experience in both administration and development aspects of ServiceNow and preferably hold relevant certifications. Key Responsibilities : Provide expert guidance and support in ServiceNow administration and development for the client's on-premises system. Manage and maintain the ServiceNow ticketing tool to optimize workflows and ensure smooth operations. Collaborate with stakeholders to gather requirements, implement changes, and improve system functionality. Offer technical expertise and troubleshooting support as needed. Ensure best practices are followed in development, deployment, and maintenance of the ServiceNow environment. Required Skills : 10-12 years in ServiceNow administration and development roles. Strong hands-on experience in ServiceNow administration and development, with deep understanding of on-premises deployments. Experience managing ServiceNow ticketing tool configurations and workflows. Strong analytical and troubleshooting abilities for resolving technical issues. Excellent communication skills to work effectively with remote teams and client stakeholders. Preferred Qualifications : ServiceNow Certified Administrator or Developer preferred. Create a job alert for this search #J-18808-Ljbffr