Smart Data Solutions
Software Engineer, Product Development
Smart Data Solutions - Plano, Texas, us, 75086
Work at Smart Data Solutions
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Overview
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Software Engineer, Product Development
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Smart Data Solutions Join to apply for the
Software Engineer, Product Development
role at
Smart Data Solutions Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for a Software Engineer, Product Development to join our team!
What youll be doing?
Analysis & Resolution
Manages clearinghouse customer accounts to ensure processes are working as expected and identify potential problems. Understands and follows Smart Data Solutions (SDS) workflow and associated technical systems. Understands and follows all assigned customer workflows including import and export processes. Interprets customer business processes, analyzes problems and recommends programmable solutions. Applies analytical and business knowledge to solve customer specified problems adhering to SDS coding standards and policies.
Communication
Communicates to customers (via emails and phone calls) about SDS workflows. Communicates to client of any critical production issues that may affect a customers production process. Communicates to development manager or COO on any critical production issues related to client. Adheres to SDSs courteous and professional, written and verbal, communication standards. Consistently high rating on customer satisfaction surveys Responds to all customer emails and phone calls promptly and courteously in accordance with SDS communication policy.
Production
Manages daily production for assigned customers. No batches or claims ever delayed or overlooked due to technical issues.
Work Patterns
Resolves assigned tasks in an efficient and effective manner. Works independently with minimal guidance Leverages the expertise of other developers in the team on specific modules Tracks and bills all applicable support hours. (Billing)
Perform other duties as assigned.
The duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
What were looking for?
Required Skills
Proficiency with Java Proficiency with Unix-like operating systems Proficiency with Windows operating systems Knowledge of relational databases Oral Communication Written Communication Math Aptitude Organization Professionalism Reading Time Management At least a 4-year technical degree (or equivalent) 0-5 years similar experience Experience with technologies listed in previous section
Reporting and Metrics
This Position Is Responsible For The Following Metrics
Customer Survey Feedback Communication Audit Service Incidents from not following SDS procedures Number of tickets closed Number of tickets currently open Number of SLA violations BaseCamp to-do's completed
Location:
This role is located in our Plano, TX office. This is a hybrid role with 3 days in-office requirements.
Why this is the company for you?
Top Benefits & Perks
A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day
Who is Smart Data Solutions?
Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clientsincluding multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partnersSDS streamlines complex front, middle, and back-office operations.
Smart Data Solutions is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Engineering and Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at Smart Data Solutions by 2x Sign in to set job alerts for Software Engineer roles.
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Software Engineer, Product Development
role at
Smart Data Solutions Join to apply for the
Software Engineer, Product Development
role at
Smart Data Solutions Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for a Software Engineer, Product Development to join our team!
What youll be doing?
Analysis & Resolution
Manages clearinghouse customer accounts to ensure processes are working as expected and identify potential problems. Understands and follows Smart Data Solutions (SDS) workflow and associated technical systems. Understands and follows all assigned customer workflows including import and export processes. Interprets customer business processes, analyzes problems and recommends programmable solutions. Applies analytical and business knowledge to solve customer specified problems adhering to SDS coding standards and policies.
Communication
Communicates to customers (via emails and phone calls) about SDS workflows. Communicates to client of any critical production issues that may affect a customers production process. Communicates to development manager or COO on any critical production issues related to client. Adheres to SDSs courteous and professional, written and verbal, communication standards. Consistently high rating on customer satisfaction surveys Responds to all customer emails and phone calls promptly and courteously in accordance with SDS communication policy.
Production
Manages daily production for assigned customers. No batches or claims ever delayed or overlooked due to technical issues.
Work Patterns
Resolves assigned tasks in an efficient and effective manner. Works independently with minimal guidance Leverages the expertise of other developers in the team on specific modules Tracks and bills all applicable support hours. (Billing)
Perform other duties as assigned.
The duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
What were looking for?
Required Skills
Proficiency with Java Proficiency with Unix-like operating systems Proficiency with Windows operating systems Knowledge of relational databases Oral Communication Written Communication Math Aptitude Organization Professionalism Reading Time Management At least a 4-year technical degree (or equivalent) 0-5 years similar experience Experience with technologies listed in previous section
Reporting and Metrics
This Position Is Responsible For The Following Metrics
Customer Survey Feedback Communication Audit Service Incidents from not following SDS procedures Number of tickets closed Number of tickets currently open Number of SLA violations BaseCamp to-do's completed
Location:
This role is located in our Plano, TX office. This is a hybrid role with 3 days in-office requirements.
Why this is the company for you?
Top Benefits & Perks
A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day
Who is Smart Data Solutions?
Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clientsincluding multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partnersSDS streamlines complex front, middle, and back-office operations.
Smart Data Solutions is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Engineering and Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at Smart Data Solutions by 2x Sign in to set job alerts for Software Engineer roles.
Junior Frontend Software Engineer, MyLexia
Dallas, TX $140,000.00-$160,000.00 2 weeks ago Plano, TX $112,000.00-$130,000.00 2 weeks ago Irving, TX $74,000.00-$113,000.00 1 week ago Associate Developer/Developer, IT Applications
Irving, TX $130,000.00-$145,000.00 1 month ago Plano, TX $112,000.00-$130,000.00 2 weeks ago Dallas, TX $70,000.00-$82,000.00 2 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr