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Senior Consultant

The Red Hat Telco Services Consulting Services team is seeking a Senior Consultant to join us remotely in North America. In this role, you will earn the trust and confidence of customers' engineering, development, and operations teams through in-person and remote interactions by aligning their requirements and use cases to the functional capabilities of our solutions. You'll play a critical role in bringing together cross-functional teams from Red Hat's product, product engineering, support, professional services, and sales teams to meet the needs of our most demanding customers. As a Senior Consultant, you will serve as a customer advocate for these organizations, delivering the right solutions and ensuring their reliable implementation and support. This position requires regular on-site work with clients across North America, so a willingness to travel to customer locations is required and applicants must reside within close proximity to a primary airport.

What You Will Do

Collaborate with project and customer team members to meet timelines and goals

Contribute to project documentation and diagrams, including quality assurance and ticket and bug management

Mentor and share knowledge with customers

Work directly with the delivery team and telecommunications clients to understand their industry-specific needs, guiding the adoption of automation techniques and DevOps processes to improve the cloud life cycle, including infrastructure and application uptime, availability, and time-to-market

Analyze client business requirements and translate them into specific technology, system, and product implementations to ensure the architecture aligns with the client's long-term business goals

Lead the professional services delivery activities and sessions, ensuring that various systems and technologies are integrated to meet the end customer's requirements

Implement solutions using cloud technologies, robust design principles, multiple integration points, and automation and orchestration methods

What You Will Bring

5-8 years in a related technology position, e.g., sales, consulting, operations, development, etc

4+ years of experience with Public Cloud and Linux technologies

4+ years of experience with telecommunications technologies and networking infrastructure

2+ years of experience with automation frameworks and tools like Puppet, Chef, Salt, or Red Hat Ansible Automation Platform

2+ years of experience with Red Hat OpenShift Container Platform, ACM, ACS, Quay, Ceph, or Kubernetes

Thorough knowledge of network functions virtualization (NFV), network acceleration such as DPDK and SRIOV, zero-touch provisioning (ZTP), cloud software-defined networking (SDN) or storage disciplines, and DevOps models and technologies

Experience with storage systems like FiberChannel (and/or FCOE), iSCSI, NFS, or other Software Defined Storage technologies

Extensive experience with Red Hat Enterprise Linux (RHEL) administration and design

Virtualization platforms utilizing KVM, QEMU, OpenStack, OpenShift Virtualization, and VMware

Experience with AppDev automation and pipelines. Technology like Jenkins, Tekton, ArgoCD, etc.

Experience with networking technologies, including VLANs, routing protocols, 4/5G, IPAM solutions, and Load Balancers. Technology like Infoblox TCPWave, F5, etc.

Experience in designing and delivering implementations using various public and private cloud infrastructure technologies and providers

Interest and knowledge in AI/ML technologies and recent developments

Admin-level familiarity with vSphere, RHV, Nutanix, or OpenStack

VMware infrastructure, including ESX, vCenter, (S/DV)Switches/NSX, Datastores, vSAN, vVols, vRealize, SRM, Backup software

Advanced level with VMware VM foundational technologies for networks ((S/DV)Switches/NSX) and storage (Datastores, vSAN, vVols)

Knowledge of common Add-Ons or third-party tools, including Aria/vRealize Suite, SRM, Backup software, and Performance tools)

Experience with technologies including OpenStack, Red Hat Virtualization, Microsoft Hyper-V, Amazon Web Services, and Microsoft Azure a plus

Experience within the Telecommunications Industry