AMH Inc
Systems Analyst I
AMH Inc - Las Vegas, Nevada, us, 89105
Work at AMH Inc
Overview
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Overview
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Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.
The
Systems Analyst I
supports the design, modification, installation, testing, and maintenance of financial systems and SailPoint to ensure accuracy and efficiency. Assists in documenting application and system environments (architecture, ecosystem, interfaces), developing application procedural documentation and knowledge base information, and supporting the day-to-day run operations of financial applications and systems. Works in a cross-functional team environment and will have the ability to collaborate effectively to implement and maintain business solutions. Works independently with general supervision. May influence others within the job area through explanation of facts, policies, and practices.
Responsibilities
Participates in designing, implementing, and supporting CRM, ERP related applications and solutions to ensure efficiency and accuracy. Reviews, analyzes, and maintains application and system environments. Monitors the overall availability and performance of the application/system environments and associated integrations. Provides end-to-end support for all Property Operations, Scheduling, Vendor, and Inventory Management. Maintains and monitors support queues and service level agreements. Conducts regular audits of applications by generating and building reports that shows efficiencies and improvement areas. Investigates and troubleshoots escalated issues and system outages. Analyzes and performs exercises problem management strategies; collaborates with other teams to resolve technical dependencies, issues, and risks. Facilitates and supports change management processes, including the development and execution of test scripts, communication plans, implementation plans, and rollback plans. Creates standard operating procedures and policies for system users. Updates documentation aligning to IT standards. Assists in correcting existing processes in place to support sustainable and flexible architecture environments.
Requirements
High School Diploma / GED required. Bachelors degree in Computer Science, Information Technology, Business Management, and/or a related field preferred. Minimum 2 years of experience in Business Systems, Application Analysis, Applications Support, and/or related. Novice experience and knowledge in resourceful troubleshooting and solutioning. Novice experience and knowledge in Microsoft Dynamics CRM or similar CRM platforms. Novice experience with Dynamics 365, CRM, or any similar Customer Relationship Management Platform. Novice experience in supporting Public Cloud and SAAS technologies.
Compensation
The anticipated pay range/scale for this position is $73,100 to $88,894 annually.. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.
Additional Compensation
This position is eligible to receive a discretionary annual bonus.
Perks and Benefits
Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.
CA Privacy Notice:
To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice.
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
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Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
The
Systems Analyst I
supports the design, modification, installation, testing, and maintenance of financial systems and SailPoint to ensure accuracy and efficiency. Assists in documenting application and system environments (architecture, ecosystem, interfaces), developing application procedural documentation and knowledge base information, and supporting the day-to-day run operations of financial applications and systems. Works in a cross-functional team environment and will have the ability to collaborate effectively to implement and maintain business solutions. Works independently with general supervision. May influence others within the job area through explanation of facts, policies, and practices.
Responsibilities
Participates in designing, implementing, and supporting CRM, ERP related applications and solutions to ensure efficiency and accuracy. Reviews, analyzes, and maintains application and system environments. Monitors the overall availability and performance of the application/system environments and associated integrations. Provides end-to-end support for all Property Operations, Scheduling, Vendor, and Inventory Management. Maintains and monitors support queues and service level agreements. Conducts regular audits of applications by generating and building reports that shows efficiencies and improvement areas. Investigates and troubleshoots escalated issues and system outages. Analyzes and performs exercises problem management strategies; collaborates with other teams to resolve technical dependencies, issues, and risks. Facilitates and supports change management processes, including the development and execution of test scripts, communication plans, implementation plans, and rollback plans. Creates standard operating procedures and policies for system users. Updates documentation aligning to IT standards. Assists in correcting existing processes in place to support sustainable and flexible architecture environments.
Requirements
High School Diploma / GED required. Bachelors degree in Computer Science, Information Technology, Business Management, and/or a related field preferred. Minimum 2 years of experience in Business Systems, Application Analysis, Applications Support, and/or related. Novice experience and knowledge in resourceful troubleshooting and solutioning. Novice experience and knowledge in Microsoft Dynamics CRM or similar CRM platforms. Novice experience with Dynamics 365, CRM, or any similar Customer Relationship Management Platform. Novice experience in supporting Public Cloud and SAAS technologies.
Compensation
The anticipated pay range/scale for this position is $73,100 to $88,894 annually.. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.
Additional Compensation
This position is eligible to receive a discretionary annual bonus.
Perks and Benefits
Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.
CA Privacy Notice:
To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice.
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Information Technology Referrals increase your chances of interviewing at AMH by 2x Desktop Vulnerability Analyst I (IT Support Specialist I)
North Las Vegas, NV $19.50-$29.25 4 days ago Las Vegas, NV $45,000.00-$55,000.00 1 week ago Business Systems Analyst II - Customer Operations
Sr Analyst - IT Solution - Back of the House - Gaming (On-Site)
Las Vegas, NV $65,000.00-$70,000.00 4 days ago Las Vegas, NV $75,000.00-$85,000.00 2 weeks ago Las Vegas, NV $82,926.00-$120,278.00 5 days ago Henderson, NV $75,000.00-$80,000.00 2 weeks ago Las Vegas, NV $110,000.00-$150,000.00 1 day ago Las Vegas, NV $60,800.00-$76,100.00 2 months ago Las Vegas, NV $100,000.00-$160,000.00 3 weeks ago CX Support Analyst I - Customer Experience Office
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr