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The Program Manager provides essential administrative

and

operational

leadership

and support

to

Suffolk Law’s nationally ranked Clinical Programs

at a time when the Clinical Programs are expanding due to increased philanthropic and grant support

. The Clinical Law Programs feature a fully functioning legal services office embedded in the Law School that spans 14 different practice areas and enrolls approximately 140 students per year.

Th

e Program Manager

plays a central role in managing

the day-to day operations and

logistics

of

the Clinics

and Externship Programs

and ensur

es

the delivery of high-quality legal education

and client services

.

The Program Manager also supports the Externship Program

, servicing hundreds of students working for credit

.

T

he Program Manager supervises

a small team of administrative

staff and collaborates with faculty, students, University departments,

and

external

parties

. Primary Responsibilities:

Ensure

the

efficient and professional

operations of the Clinica

l

Programs

, including handling and assigning

client

intake, greeting guests and clients,

distributing law-related mail

,

overseeing

supplies,

operating law

office technology, and

providing

office trouble-shooting. Work closely with and support law

the Clinical

Program

s Faculty

Director, including assisting with core office functions and operations, addressing program challenges and problem-solving, and

handling

special projects. Supervise and manage administrative staff

, including

conducting regular

meetings and annual performance reviews

of

a

small administrative team,

approving time and leave requests of staff,

managing

office schedules

and staffing adjustments

,

and

training and supervising work of administrative staff. Provide and coordinate administrative s

upport

to

law faculty and student attorneys

, including onboarding and close-out of clinical faculty, staff and students

. Manage student-facing processes

,

including clinic applications, recruitment, acceptance communications,

and

orientation, and

respond

to student inquiries and concerns

. Maintain

accounts

and support

use of law

practice management platforms (e.g., Clio, Time Matters, DocuSign

, and remote computer platform

)

and educational software (Canvas),

as well as

oversee case file

closure,

archiving,

and

destruction processes. Oversee b

udget an

d procurement, including setting up contracts with vendors,

invoice processing, purchase orders, and reimbursements

. Coordinate with relevant University Departments,

including insurance and risk

management, budget office, technology

and media departments

,

library, events office,

and

archives

. Oversee planning and execution of internal and external events held by Clinical Programs, including student orientation, faculty meetings and retreats, alumni events, educational conferences, and graduation activities. Serve as primary contact for the Clinical Programs

and

respond to inquiries D

raft program materials to support

communications

and

recruitment

efforts

. Collect and organize data for Clinical Programs, including student enrollment

,

case

,

and client data. Requirements/Qualifications:

Associate degree or bachelor’s degree

preferred

, advanced degree

a plus At least

3

years of a

dministrative

, clerical, or program support

experience, preferably in a legal or higher education setting Supervisory experience strongly preferred Demonstrated ability to manage multiple priorities, deadlines, and stakeholders

, including prioritizing tasks

and

advanced

planning Strong computer skills, including Microsoft Office Suite

and

comfort learning new technologies such as Workday

(HR platform)

, Clio

(law practice management platform)

,

Canvas (educational platform),

and

other University and law practice technologies

. Experience with budgeting, procurement, and contract management preferred Experience

with

event planning preferred Excellent initiative and follow-through and ability

to exercise discretion and maintain confidentiality

in law practice setting Excellent

i

nterpersonal

skills

and

strong written and verbal

communication skills Comfort working with diverse populations

,

including students, clients, faculty, and external partners Fluency in spoken Spanish is preferred

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