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Essential Duties & Responsibilities Hardware Maintenance: Hardware problem diagnosis Replacement parts and materials are provided by Technology Engineers and/or Hardware Suppliers Replacement of hardware components under the direction of the CTSS team and the equipment's supplier (as required) Software Maintenance: Aid engineers in software problem diagnosis. Aid engineers in operating system problem diagnosis. Implement solutions under the guidance of the ICIT team, engineer, and the equipment's supplier as required. Provide Anti-Virus Patching Services - based upon a maintenance schedule. Provide Operating System Debug and Patching Services -with concurrence and direction from CTSS, System LOB Owner, and Equipment Supplier. Procurement, Auditing, and Documentation: Aid engineers in purchasing new equipment using the buyer's internal required process. Work with the team to purchase the required equipment via the buyer's internal business system or purchasing credit card. Aid engineers in the completion and documentation related to the assessment process. Aid engineers in completing any required audits for the LOB Systems. Aid engineers in the implementation of the Continuous Monitoring (CM) process that will be implemented during the next phase of the RMF process. Miscellaneous Computer System Support: Aid engineers with general system related issues Aid engineers with system design questions for upgrades/ new purchases Consult with the Engineers on new technology implementations Other duties as assigned by the customer.

Compensation:

$33/hr to $41/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: . Active DOD Top Secret, will be in-processed for a DOE-Q Clearance (no, this does not affect the DOD clearance) Bachelor's degree in a related field from an accredited college or university and a minimum of 2 years relevant experience. 2-3 years of Windows system support or administration professional experience Familiarity with Microsoft applications on the system (Active Directory, etc)

Plusses: Linux experience Programming experience of any kind