DARCARS
New/Used Car Sales Consultant DARCARS Ford/Kia
DARCARS - Glenn Dale, Maryland, United States, 20769
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Overview
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Overview
Darcars Sales Consultants
Darcars is now hiring New/Used Car Sales Consultants to join our team! As a Sales Consultant you are directly responsible for selling new and used cars, providing our customers with the highest level of customer service and satisfaction, and achieving Darcars sales goals. The Car Sales Consultant will interact directly with customers in person and virtually, other Sales Consultants, Sales Managers, Finance Managers, and the General Manager of the dealership. This is a non-supervisory, commission-based position. In this role, you will: Conduct business in a professional and ethical manner Follow Darcars approach to selling (including but not limited to): Greet customers with a welcoming attitude and listen to their needs Describe operations and features of vehicles matching customer's needs via in-person or virtually Follow Darcars test drive procedures (obtaining correct identification, following test drive route, etc.) Suggest optional equipment, features, warranties, for customer to purchase Correctly compute and quote sales price Work with finance team to obtain financing, as needed Complete all necessary paperwork Arrange for delivery and registration of the vehicle Address all customer concerns and ensure customer is satisfied Maintain solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipment Must be able to make an effective demonstration ride on a planned route Develop and maintain future prospect and customer follow-up system Participate in all required brand and Darcars training Utilizes and familiar with online digital retailing selling tools May be required to use video tools to assist customers virtually with car buying process In conjunction with the General Manager, develops personal income goals consistent with Darcars standards and develops a strategy to consistently meet those goals Complies with Darcars policies and procedures Other duties as assigned Qualifications: Strong communication skills with both customers and Darcars employees Ability to speak multiple languages (Spanish and Chinese) is a plus! Demonstrated commitment to customer service Comfortable using video tools, Facetime, etc., to assist customers Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers Previous sales experience preferred but not required Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions Be able to work in a fast-paced environment Be a team player Must be able to work a flexible schedule, evenings and weekends Must have a valid driver's license and acceptable safe driving record High school diploma or equivalent (GED) Must be at least eighteen years of age Must be able to pass pre-employment screen (background) Benefits: Insurance: medical, vision, dental Short-term and long-term disability plans Life Insurance 401(k) Employee discounts on vehicle purchases, parts and service repairs Opportunities to join our community service initiatives Internal career advancement opportunities
Darcars is now hiring New/Used Car Sales Consultants to join our team! As a Sales Consultant you are directly responsible for selling new and used cars, providing our customers with the highest level of customer service and satisfaction, and achieving Darcars sales goals. The Car Sales Consultant will interact directly with customers in person and virtually, other Sales Consultants, Sales Managers, Finance Managers, and the General Manager of the dealership. This is a non-supervisory, commission-based position. In this role, you will: Conduct business in a professional and ethical manner Follow Darcars approach to selling (including but not limited to): Greet customers with a welcoming attitude and listen to their needs Describe operations and features of vehicles matching customer's needs via in-person or virtually Follow Darcars test drive procedures (obtaining correct identification, following test drive route, etc.) Suggest optional equipment, features, warranties, for customer to purchase Correctly compute and quote sales price Work with finance team to obtain financing, as needed Complete all necessary paperwork Arrange for delivery and registration of the vehicle Address all customer concerns and ensure customer is satisfied Maintain solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipment Must be able to make an effective demonstration ride on a planned route Develop and maintain future prospect and customer follow-up system Participate in all required brand and Darcars training Utilizes and familiar with online digital retailing selling tools May be required to use video tools to assist customers virtually with car buying process In conjunction with the General Manager, develops personal income goals consistent with Darcars standards and develops a strategy to consistently meet those goals Complies with Darcars policies and procedures Other duties as assigned Qualifications: Strong communication skills with both customers and Darcars employees Ability to speak multiple languages (Spanish and Chinese) is a plus! Demonstrated commitment to customer service Comfortable using video tools, Facetime, etc., to assist customers Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers Previous sales experience preferred but not required Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions Be able to work in a fast-paced environment Be a team player Must be able to work a flexible schedule, evenings and weekends Must have a valid driver's license and acceptable safe driving record High school diploma or equivalent (GED) Must be at least eighteen years of age Must be able to pass pre-employment screen (background) Benefits: Insurance: medical, vision, dental Short-term and long-term disability plans Life Insurance 401(k) Employee discounts on vehicle purchases, parts and service repairs Opportunities to join our community service initiatives Internal career advancement opportunities