Crawford Thomas Recruiting
Territory Implementation Consultant - DC/Baltimore
Crawford Thomas Recruiting - Baltimore, Maryland, United States, 21276
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Overview
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Overview
Territory Implementation Consultant - DC/Baltimore
Territory Implementation Consultant - DC/Baltimore
3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Crawford Thomas Recruiting Senior Executive Recruiter at Crawford Thomas Recruiting
Our client is a technology company that provides electronic vehicle registration and title solutions to automotive dealerships. Their platform streamlines the process of title and registration by integrating with state DMV systems, enabling dealers to complete transactions quickly and accurately. By automating these workflows, our client helps dealerships improve efficiency, reduce paperwork, and enhance the customer experience.
Compensation:
$70k-$120k base salary (based on experience), plus bonuses/commission ($15k-$25k Year 1, $35k-$50k Year 2)
Job Description
The Regional Account Manager (RAM) will be responsible for maintaining the relationship and providing on-site & remote customer service to the company’s clients. RAMs are responsible for leading the operations process of Client onboarding by overseeing all aspects of the implementation of the company’s products/services within client accounts. RAMs also provide ongoing Client Support/training throughout the ongoing client relationship lifecycle. This Account Management role requires a purpose-driven, self-starting individual who excels in an autonomous (virtual) work environment and can work effectively with all levels of client personnel to meet their needs. Travel is required, mostly in-state, at approximately 80%.
Major Job Responsibilities
Manage and oversee all aspects of the company’s onboarding process with clients Provide ongoing training to dealership personnel beyond initial program installation Interact on-site and remotely with dealership staff to troubleshoot and diagnose any issues and provide the appropriate resolution Leverage CRM & Business Intelligence management tools to analyze data and automate processes Deliver on client satisfaction goals and targets Develop trust relationships with clients
Experience & Qualifications
Excellent Time-Management Skills in an Autonomous Environment Dynamic Social Skillset Proven Track Record of Account Management in SaaS/Software Ability to Administrate Remote Training Using Web Conferencing Applications Experience Using Collaborative Environments (Microsoft Teams, Slack, SharePoint, Etc.) Highly Organized, Self-Starting, Team Player DMV or Automotive Industry Experience (preferred) Ability to Navigate and Utilize SalesForce.com (preferred)
Seniority level
Seniority level Associate Employment type
Employment type Full-time Job function
Job function Business Development, Customer Service, and Consulting Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Crawford Thomas Recruiting by 2x Get notified about new Implementation Consultant jobs in
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Territory Implementation Consultant - DC/Baltimore
3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Crawford Thomas Recruiting Senior Executive Recruiter at Crawford Thomas Recruiting
Our client is a technology company that provides electronic vehicle registration and title solutions to automotive dealerships. Their platform streamlines the process of title and registration by integrating with state DMV systems, enabling dealers to complete transactions quickly and accurately. By automating these workflows, our client helps dealerships improve efficiency, reduce paperwork, and enhance the customer experience.
Compensation:
$70k-$120k base salary (based on experience), plus bonuses/commission ($15k-$25k Year 1, $35k-$50k Year 2)
Job Description
The Regional Account Manager (RAM) will be responsible for maintaining the relationship and providing on-site & remote customer service to the company’s clients. RAMs are responsible for leading the operations process of Client onboarding by overseeing all aspects of the implementation of the company’s products/services within client accounts. RAMs also provide ongoing Client Support/training throughout the ongoing client relationship lifecycle. This Account Management role requires a purpose-driven, self-starting individual who excels in an autonomous (virtual) work environment and can work effectively with all levels of client personnel to meet their needs. Travel is required, mostly in-state, at approximately 80%.
Major Job Responsibilities
Manage and oversee all aspects of the company’s onboarding process with clients Provide ongoing training to dealership personnel beyond initial program installation Interact on-site and remotely with dealership staff to troubleshoot and diagnose any issues and provide the appropriate resolution Leverage CRM & Business Intelligence management tools to analyze data and automate processes Deliver on client satisfaction goals and targets Develop trust relationships with clients
Experience & Qualifications
Excellent Time-Management Skills in an Autonomous Environment Dynamic Social Skillset Proven Track Record of Account Management in SaaS/Software Ability to Administrate Remote Training Using Web Conferencing Applications Experience Using Collaborative Environments (Microsoft Teams, Slack, SharePoint, Etc.) Highly Organized, Self-Starting, Team Player DMV or Automotive Industry Experience (preferred) Ability to Navigate and Utilize SalesForce.com (preferred)
Seniority level
Seniority level Associate Employment type
Employment type Full-time Job function
Job function Business Development, Customer Service, and Consulting Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Crawford Thomas Recruiting by 2x Get notified about new Implementation Consultant jobs in
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Maryland, United States $114,632.00-$161,159.00 9 months ago Technical Consultant II (TS/SCI with Poly)
Fort Meade, MD $155,600.00-$272,400.00 2 weeks ago Baltimore, MD $110,000.00-$115,000.00 1 month ago Technical Consultant II (TS/SCI with Poly)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr