State of Maryland
PROGRAM MANAGER I (REPOST) Branch Manager- Operations and Trainin...
State of Maryland - Baltimore, Maryland, United States
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Overview
PROGRAM MANAGER I (REPOST) Branch Manager- Operations and Training
Join to apply for the
PROGRAM MANAGER I (REPOST) Branch Manager- Operations and Training
role at
State of Maryland PROGRAM MANAGER I (REPOST) Branch Manager- Operations and Training
1 day ago Be among the first 25 applicants Join to apply for the
PROGRAM MANAGER I (REPOST) Branch Manager- Operations and Training
role at
State of Maryland Get AI-powered advice on this job and more exclusive features. Introduction
MDEM is looking for a diligent, detail-oriented individual who is excited about making Maryland a safer place to live and work by assisting with the Maryland 9-1-1 Board. Introduction
MDEM is looking for a diligent, detail-oriented individual who is excited about making Maryland a safer place to live and work by assisting with the Maryland 9-1-1 Board.
MDEM’s mission is to proactively reduce disaster risks and reliably manage consequences through collaborative work with Maryland’s communities and partners. MDEM is the department of State government with primary responsibility and authority for emergency preparedness policy, and for coordinating hazard mitigation, incident response, and disaster recovery. MDEM is a national leader in Emergency Management that provides Maryland residents, organizations, and emergency management partners with expert information, programmatic activities, and leadership in the delivery of financial, technical, and physical resources “to shape a resilient Maryland where communities thrive.” We do this by being Maryland's designated source of official risk reduction and consequence management information.
NOTE: This position operates within an on-call rotating schedule according to assignment within the State
Emergency Operations Center (SEOC) to attend to all emergencies on a statewide 24/7 basis. This may involve
working 12-hour shifts extended periods of time in support of 24-hour consequence management activities.
GRADE
19
LOCATION OF POSITION
7229 Parkway Dr. Suite 200, Hanover, MD 21076
Main Purpose of Job
The Branch Manager - Operations and Training position is responsible for overseeing the operational efficiency and training initiatives of the Maryland 9-1-1 Board, ensuring compliance with the Public Safety Article and Code of Maryland Regulations. This position manages the daily operations of the 9-1-1 Board, coordinates comprehensive training programs for internal and external stakeholders, and provides operational oversight in the absence of the Executive Director. The role includes identifying knowledge gaps, developing and delivering training curricula, and maintaining training records.
The position involves planning, organizing, and supervising the work of subordinate staff, evaluating operational efficiency, and developing new policies and standards. The Branch Manager implements technological improvements, interprets agency policies, and coordinates workflow across MDEM units. They are responsible for setting goals, managing deadlines, and ensuring adequate staff coverage for the 9-1-1 Board.
NOTE: This position requires working in an emergency/disaster capacity as assigned within the State Emergency Operations Center (SEOC) and in alignment with the Consequence Management Operations Plan (CMOP). This position will be responsible for potentially working extended 12-hour shifts for prolonged periods, contributing to 24-hour consequence management activities.
POSITION DUTIES
Coordinating routine (annual) planning sessions for the Board, overseeing the monthly remittances of the Maryland 9-1-1 Surcharge, reviewing and analyzing project-funding requests for compliance with policy and Board requirements, and providing training opportunities to enhance the skills and capabilities of office personnel;
In this role, the primary responsibilities include executing the direction and actions prescribed by the Executive Director and the Board, ensuring compliance with the Public Safety Article by assisting in the oversight of 9-1-1 Board functions, facilitating meetings for both the Board and its subcommittees;
Conduct annual inspections to ensure that all Maryland 9-1-1 Centers adhere to Maryland law and Board policy;
Draft requested or required correspondence for the Executive Director develop and publish the 911 Board Annual Report, ensure the publication of Board meeting agendas and minutes, coordinate appearances before the Board, and respond to media inquiries.;
Actively participate in national forums and organizations related to 9-1-1 services;
Assist in coordinating the implementation and Board funding of statewide 9-1-1 enhancements;
Other duties as assigned.
Minimum Qualifications
Candidate must have at least two (2) years experience leading a team;
Candidate must have three (3) years of professional experience.
Desired Or Preferred Qualifications
Candidate possesses experience serving on or providing staff support to a regulatory board;
Candidate possesses experience with compliance and/or inspections;
Candidate possesses one year of practical experience with emergency services computer aided dispatch
software, 9-1-1 call handling, or equivalent applications;
Candidates possess six months experience evaluating project funding requests.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.
RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETING THE EMPLOYMENTAPPLICATION.
All information concerning your qualifications including any required certifications must be submitted by the closing date. We will not consider information submitted after this date.
Benefits
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Maryland Department of Emergency Management, 7229 Parkway Drive, Suite 200, Hanover, MD 21076. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.
For questions regarding this recruitment, please call 410-702-3714, or email kiara.jones@maryland.gov.
Appropriate accommodations for individuals with disabilities are available upon request by calling: MD TTY Relay Service 1-800-735-2258.
People with disabilities and bilingual candidates are encouraged to apply. As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity. Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Project Management and Information Technology Industries Government Administration Referrals increase your chances of interviewing at State of Maryland by 2x Get notified about new Program Manager jobs in
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Join to apply for the
PROGRAM MANAGER I (REPOST) Branch Manager- Operations and Training
role at
State of Maryland PROGRAM MANAGER I (REPOST) Branch Manager- Operations and Training
1 day ago Be among the first 25 applicants Join to apply for the
PROGRAM MANAGER I (REPOST) Branch Manager- Operations and Training
role at
State of Maryland Get AI-powered advice on this job and more exclusive features. Introduction
MDEM is looking for a diligent, detail-oriented individual who is excited about making Maryland a safer place to live and work by assisting with the Maryland 9-1-1 Board. Introduction
MDEM is looking for a diligent, detail-oriented individual who is excited about making Maryland a safer place to live and work by assisting with the Maryland 9-1-1 Board.
MDEM’s mission is to proactively reduce disaster risks and reliably manage consequences through collaborative work with Maryland’s communities and partners. MDEM is the department of State government with primary responsibility and authority for emergency preparedness policy, and for coordinating hazard mitigation, incident response, and disaster recovery. MDEM is a national leader in Emergency Management that provides Maryland residents, organizations, and emergency management partners with expert information, programmatic activities, and leadership in the delivery of financial, technical, and physical resources “to shape a resilient Maryland where communities thrive.” We do this by being Maryland's designated source of official risk reduction and consequence management information.
NOTE: This position operates within an on-call rotating schedule according to assignment within the State
Emergency Operations Center (SEOC) to attend to all emergencies on a statewide 24/7 basis. This may involve
working 12-hour shifts extended periods of time in support of 24-hour consequence management activities.
GRADE
19
LOCATION OF POSITION
7229 Parkway Dr. Suite 200, Hanover, MD 21076
Main Purpose of Job
The Branch Manager - Operations and Training position is responsible for overseeing the operational efficiency and training initiatives of the Maryland 9-1-1 Board, ensuring compliance with the Public Safety Article and Code of Maryland Regulations. This position manages the daily operations of the 9-1-1 Board, coordinates comprehensive training programs for internal and external stakeholders, and provides operational oversight in the absence of the Executive Director. The role includes identifying knowledge gaps, developing and delivering training curricula, and maintaining training records.
The position involves planning, organizing, and supervising the work of subordinate staff, evaluating operational efficiency, and developing new policies and standards. The Branch Manager implements technological improvements, interprets agency policies, and coordinates workflow across MDEM units. They are responsible for setting goals, managing deadlines, and ensuring adequate staff coverage for the 9-1-1 Board.
NOTE: This position requires working in an emergency/disaster capacity as assigned within the State Emergency Operations Center (SEOC) and in alignment with the Consequence Management Operations Plan (CMOP). This position will be responsible for potentially working extended 12-hour shifts for prolonged periods, contributing to 24-hour consequence management activities.
POSITION DUTIES
Coordinating routine (annual) planning sessions for the Board, overseeing the monthly remittances of the Maryland 9-1-1 Surcharge, reviewing and analyzing project-funding requests for compliance with policy and Board requirements, and providing training opportunities to enhance the skills and capabilities of office personnel;
In this role, the primary responsibilities include executing the direction and actions prescribed by the Executive Director and the Board, ensuring compliance with the Public Safety Article by assisting in the oversight of 9-1-1 Board functions, facilitating meetings for both the Board and its subcommittees;
Conduct annual inspections to ensure that all Maryland 9-1-1 Centers adhere to Maryland law and Board policy;
Draft requested or required correspondence for the Executive Director develop and publish the 911 Board Annual Report, ensure the publication of Board meeting agendas and minutes, coordinate appearances before the Board, and respond to media inquiries.;
Actively participate in national forums and organizations related to 9-1-1 services;
Assist in coordinating the implementation and Board funding of statewide 9-1-1 enhancements;
Other duties as assigned.
Minimum Qualifications
Candidate must have at least two (2) years experience leading a team;
Candidate must have three (3) years of professional experience.
Desired Or Preferred Qualifications
Candidate possesses experience serving on or providing staff support to a regulatory board;
Candidate possesses experience with compliance and/or inspections;
Candidate possesses one year of practical experience with emergency services computer aided dispatch
software, 9-1-1 call handling, or equivalent applications;
Candidates possess six months experience evaluating project funding requests.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.
RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETING THE EMPLOYMENTAPPLICATION.
All information concerning your qualifications including any required certifications must be submitted by the closing date. We will not consider information submitted after this date.
Benefits
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Maryland Department of Emergency Management, 7229 Parkway Drive, Suite 200, Hanover, MD 21076. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.
For questions regarding this recruitment, please call 410-702-3714, or email kiara.jones@maryland.gov.
Appropriate accommodations for individuals with disabilities are available upon request by calling: MD TTY Relay Service 1-800-735-2258.
People with disabilities and bilingual candidates are encouraged to apply. As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity. Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Project Management and Information Technology Industries Government Administration Referrals increase your chances of interviewing at State of Maryland by 2x Get notified about new Program Manager jobs in
Maryland, United States . Learning Management System, Sr. Program Manager
PROGRAM MANAGER I (REPOST) (Branch Manager- Operations and Training)
Baltimore, MD $90,000.00-$105,000.00 2 weeks ago Process Improvement Senior Manager: Program NOVA (HYBRID)
Hunt Valley, MD $103,520.00-$181,150.00 2 weeks ago Center Manager in Training - Relocation Required
Maryland, United States $80,000.00-$110,000.00 4 hours ago Baltimore, MD $50,000.00-$60,000.00 2 weeks ago DIRECTOR OF WATER INFRASTUCTURE RESILIENCY PROGRAM MANAGER SENIOR II
Director, Patient Experience- Clinical Background Needed
Essentials of Sales Program- Associate Territory Manager
Senior Manager, Operations and Quality - Continent Support
Bethesda, MD $108,300.00-$150,700.00 1 month ago DSP – Day Program | $500 Bonus | Mon–Fri 8–4 or 9–5 | Driving Required
Hanover, MD $123,781.00-$213,013.00 3 weeks ago Silver Spring, MD $19.15-$31.00 5 days ago Plant Quality Manager - Manufacturing, Life Sciences - Gaithersburg, MD
Gaithersburg, MD $102,000.00-$158,000.00 3 weeks ago Frederick, MD $63,000.00-$80,000.00 1 month ago Bel Air, MD $63,000.00-$80,000.00 4 weeks ago Hagerstown, MD $63,000.00-$80,000.00 7 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr