Regional Director of Operations (Massachusetts)
Maplewood Senior Living - Oklahoma City, Oklahoma, United States
Work at Maplewood Senior Living
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REGIO011784 Apply now Posted : July 16, 2025 Full-Time Locations
Showing 1 location MIll Hill 164 MA-28 West Yarmouth, MA 02673, MA 02673, USA
MIll Hill 164 MA-28 West Yarmouth, MA 02673, MA 02673, USA
Weston Massachusetts 99 Norumbega Road Weston, MA 02493, USA
Weston Massachusetts 99 Norumbega Road Weston, MA 02493, USA
Mayflower SNF 579 Buck Island Rd West Yarmouth, MA 02673, USA
Mayflower SNF 579 Buck Island Rd West Yarmouth, MA 02673, USA
Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life. Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking a Reg. Dir. of Ops for MA to become part of our family. We invite you to take your first step toward a rewarding career with us! What we offer Competitive wages Flexible shifts Paid training & uniforms Growth opportunities Bonus & incentive programs Competitive Benefits Package:
including medical, dental, vision,401K match, company paid time-off, life insurancepolicy, insurance deductibles and voluntaryAflac insurance for our full-time employees Primary Responsibilities Identifies trends and partner with the Community Operating Team to develop, monitor, and execute action plans Completes, analyzes and distributes weekly labor variance reports to ensure staffing levels are adjusted accordingly by community Complies, analyzes and distributes weekly spend down reports to ensure proper expense control by community Flash forecasts community-specific P&L reports twice monthly Forecasts monthly and quarterly P&L statements Assists SVP of Community Operations with monthly review of community specific P&L, CQE audits, and day to day compliance of communities Understands and demonstrates operating efficiencies and expense control; manages/leads net operating income Develops and implements annual operating and capital budgets Compiles and analyzes annual wage adjustment proposals Leverages purchasing possibilities through existing and new vendors In conjunction with the VP of Marketing and Sales, ED, and Community Relations Director of each community, effectively manages occupancy through sales and marketing initiatives, identification of critical success factors, Marketing Action Plans, etc. Manages, builds, and maintains relationships with internal and external stakeholders, leadership, associates, residents, and families Demonstrates innovative, entrepreneurial thinking in response to competitive trends and business development opportunities Tracks and responds to market trends and partners with peers to determine creative solutions for Marketing Action Plan Effectively develops talent by training, mentoring, and providing guidance to Department Heads and Executive Directors and manages succession planning Responsible for leading recruitment efforts and staffing solutions for all levels of the communities Manages employee performance through the use of coaching, performance reviews, action plans, and progressive disciplinary procedures Implements and adheres to training program expectations and related compliance tracking for all communities Acts as a liaison with accounting department to answer questions and troubleshoot field accounting issues Serves as a liaison between the field and senior management to effectively presents operating results to senior management Researches the root causes of problems and develops plans and action steps to enhance performance. Takes the lead in any investigations while effectively communicating to relevant parties and provides timely responses to all crisis situations Education/Experience/Licensure/Certification Bachelor’s degree in business administration, Human Resources Administration, Gerontology or other course of study that relates to service to the elderly, preferred At least 5-7 years of successful operations leadership experience specific to independent, assistance, Alzheimer’s, CCRC communities or related fields At least 2- 3 years of prior Executive Director experience preferred Demonstrates knowledge of senior living environment regulations and guidelines (regulations, OSHA) Demonstrates computer literacy and familiarity with a variety of office software, including but not limited to word processing, spreadsheets, data base managers and presentation software. Demonstrates financial acumen by reviewing operational and financial data and developing a strategy to maximize performance Possesses leadership, associate relations, and management skills while maintaining working knowledge of any applicable HR laws and regulations (compliance and labor law, etc.) Qualifications
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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