Sherwin-Williams
Join our team as a Store Associate, where you will connect with both wholesale and retail customers, helping them find the perfect Sherwin-Williams products to meet their needs. Your role will involve answering questions, resolving concerns, and ensuring top-notch customer satisfaction while keeping up-to-date with our product features.
At Sherwin-Williams, we are dedicated to inspiring and enhancing the world with our innovative paints and coatings. We're looking for passionate individuals who are committed to delivering excellent service and achieving sales goals. You'll also play an important part in maintaining the visual standards of our store and products.
Key Responsibilities:
Deliver exceptional customer service to ensure high levels of satisfaction.
Assist customers in person and over the phone, understanding their needs and recommending appropriate products.
Develop strong relationships with wholesale and retail customers based on trust and reliability.
Process sales transactions efficiently and in accordance with company policies.
Achieve monthly, quarterly, and annual sales goals.
Accurately maintain work order files and formulations.
Pull products from inventory as required.
Tint and mix products according to customer specifications.
Restock shelves and create appealing displays.
Maintain cleanliness of store equipment and assist with loading/unloading deliveries.
Keep store areas neat and presentable.
Stay knowledgeable about the products we offer and available options.
Comply with inventory control processes.
Proactively suggest improvements to enhance sales.
Minimum Requirements:
Must be at least eighteen (18) years old.
Authorized to work in the country without needing sponsorship for employment visa status now or in the future.
Proficient in reading, writing, and communicating in English and Spanish.
Possess a valid, unrestricted Driver's License.
Ability to lift and carry weights up to 50 lbs frequently and 70 lbs occasionally, with or without reasonable accommodation.
Must be available to work flexible hours, including evenings and weekends.
If a current employee, you must have a satisfactory performance rating.
Preferred Qualifications:
High School diploma or GED.
One (1) year of experience in retail, delivery, or customer service.
Experience selling paint and related products preferred.
Experience operating tinting and mixing equipment is a plus.
At Sherwin-Williams, we prioritize your health, career growth, and sense of community. We offer a comprehensive range of benefits to support you and your family, ensuring that you can thrive both in and out of the workplace.