Sherwin-Williams
As a Customer Service Paint Specialist, you will play a vital role in helping our customers find the perfect paint solutions by tinting and mixing products precisely to their specifications. You will engage with both wholesale and retail customers, ensuring their questions about Sherwin-Williams products are answered and the right solutions are recommended. Our ideal candidate is committed to delivering exceptional customer service while meeting and exceeding sales goals.
Your responsibilities will include:
Quickly and accurately preparing paint orders for customers.
Tinting and mixing products as needed to meet customer requirements.
Conducting drawdowns for customer submissions.
Cleaning, filling, and repairing equipment as necessary.
Maintaining organized work order files and formulas.
Pulling products from the sales floor or warehouse.
Stocking shelves and setting up displays to showcase products effectively.
Ensuring store equipment is clean and well-maintained.
Assisting in unloading delivery trucks and making deliveries as needed.
Providing excellent customer assistance in person and over the phone.
Accurately processing sales transactions according to company policies.
Maintaining a well-stocked and presentable store environment.
Remaining knowledgeable about available products and options.
Following inventory control procedures diligently.
Contributing suggestions to enhance sales strategies.
This position requires you to be at least eighteen (18) years of age and legally authorized to work in the U.S. You should be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, with or without reasonable accommodation. Availability to work evenings and weekends is expected.
Preferred qualifications include a valid driver's license, a high school diploma or GED, and at least one year of experience in a retail or customer service role, particularly in paint and paint-related products. Experience with tinting and mixing equipment is a plus. Bilingual candidates, especially those fluent in Spanish, are highly encouraged to apply.
Join us at our Juneau Store: Store #708673, located at: 1740 Ralph's Way, Juneau, AK: 99801. This is a full-time position with an hourly wage starting at $18.00. Become part of a team that inspires and improves the world by coloring and protecting what matters!