Pagosa Springs Medical Center
Technician I: IT
Pagosa Springs Medical Center, Pagosa Springs, Colorado, United States, 81147
Technician I: It
Position Summary: The Technician I: IT provides technical assistance in person, via telephone, or remotely to computer system users. The Technician receives problem requests from users and promptly diagnoses and troubleshoots problems in hardware, software, and networking. The position performs general technical support throughout PSMC, which may include field and remote site assignments to diagnose and resolve problem calls related to hardware and software. This position may also perform installations, upgrades and backups of software and hardware applications. The employee works on assignments that are routine in nature. This position requires a general knowledge of software, hardware, and PC operating systems. Occasional remote work possible. Why Join PSMC? Located in the beautiful mountain town of Pagosa Springs, PSMC offers the unique opportunity to serve a rural community while working in a mission-driven healthcare facility. As the only hospital and EMS service in Archuleta County, we value innovation, collaboration, and compassionate care. About Our Community Pagosa Springs is not only a wonderful place to work, but also a wonderful place to live. Pagosans are warm and friendly people, proud of their community and proud of their medical center. The Pagosa Springs area boasts great public schools in addition to a variety of alternative education options. The region offers numerous recreational opportunities. Wolf Creek ski area is just 24 miles away and is surrounded by trails for snowshoeing, cross-country skiing, and snowmobiling. Hiking, biking, ATV riding, hunting, boating, fly-fishing, and kayaking opportunities abound in the warmer months. Pagosa Springs is home to the world's deepest geothermal hot spring and is located one hour east of Durango, CO and a short drive north of the New Mexico state line. Qualifications
Base Compensation Range: $18.00 - $22.38 hourly, based on 0 to 11 years of relevant experience. "Relevant experience" means relevant to the employee's responsibilities set forth in the job description as determined by the HR Manager, CAO, applicable department manager/director and applicable senior leader. Benefits: Benefits include generous paid time off, separate sick leave, health, dental, vision, life and AD&D insurance, long-term disability and option for short-term disability, and retirement plan with employer contribution. Job Type: Full-time Shift Type: Day Anticipated End Date for Posting: August 31, 2025. The deadline may close sooner due to an unanticipated business necessity, such as an incumbent vacating the role earlier than anticipated. You are encouraged to apply well in advance of the deadline. Pagosa Springs Medical Center is an Equal Opportunity Employer. All qualified applicants will be considered for employment, and we will not discriminate against any person on the basis of race, color, national origin, disability, age, sex, religion, creed, ancestry, sexual orientation, marital status, or any other characteristic protected by law. Offers of employment are contingent upon successful completion of a pre-employment health and drug screen and background check. Qualifications: At all times, the employee shall possess the following qualifications set forth below. Education/Training: Check ALL that Apply: Associate's Degree in computer science, electronics or equivalent experience is desired but not required. Minimum of two (2) years experience in IT is required. Current AHA BLS certification (Heart Saver) required. Proven ability to manage complex projects is required. Must have the ability to define problems, collect data and provide reports. Advanced computer skills are required. Demonstrates ability to read, write, and clearly express one's self in English 100% of the time. Additional languages are desired but not required. Must demonstrate the ability to actively listen; giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting. Demonstrates ability to express or exchange ideas by means of spoken work, to impart oral information to others or the public and to convey detailed spoken instructions to others accurately, loudly, or quickly. Work Environment: Work is performed in a hospital / office setting with exposure to work stress, environmental stress and frequent interruptions; noise level is moderate; frequent daily communications, on a daily basis, with patients, employees, vendors and/or the general public. Location: PSMC, Hybrid and/or Remote. This position IS NOT responsible for supervising other personnel. Job Hazards: Liability due to current public consciousness. Exposure to blood, bodily fluids and communicable disease. Potential equipment and device product hazards. Physical strain due to lifting, moving and positioning equipment / devices. Exposure to radiation, electricity, chemicals and other hazardous materials. Potential sprain, strain injuries; repetitive motions; prolonged sitting. Physical Demands: Alternate Sit/Stand or Walk at Will
Able to alternate between sitting and standing as needed. Climbing Ramps/Stairs
Able to ascend or descend ramps and/or stairs using feet and legs. Hands and arms may be used for balance, i.e., holding the rail. Far Visual Acuity
Clarity of vision at 20 feet or more. This is not just the ability to see a person or object, but the ability to recognize features as well. Fine manipulation
Picking, pinching, or otherwise working primarily with fingers rather than the whole hand or arm as in gross manipulation. Hearing requirements
Able to hear, understand, and distinguish speech and/or other sounds, i.e., machinery alarms, medical codes/alarms, one on one or in a group or conference. Keyboarding
Entering text or data into a computer or other machine with a keyboard. Lifting
Raising or lowering an object from one level to another (includes upward pulling). Carrying
Transporting an object, usually by holding it in the hands or arms, but may occur on the shoulder. Near Visual Acuity
Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print, including the use of computers. Peripheral vision
Observing an area that can be seen up and down or right to left while eyes are fixed on a given point. Reaching at/below shoulder level
Extending hand and arms from 0 up to 150 degrees in a vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position. Reaching overhead
Extending hands and arms in a 150-180 degrees vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position. Standing/walking
Standing is to remain on one's feet in an upright position at a workstation without moving about. Walking is to move about on foot. Stooping
Bending the body downward and forward by bending the spine at the waist
requiring full use of the lower extremities and back muscles. Type of Work: Sedentary
Up to 10 pounds Light Work
11-25 pounds Medium Work
26-50 pounds Heavy Work
51-100 pounds Very Heavy Work
>100 pounds Standard Job Requirements: Adheres to our standards of conduct and culture (WISER) as defined by our policies and procedures including maintaining, always, an attitude of positive teamwork, compassion, integrity, and respect for our patients, visitors and staff. Demonstrates commitment to service excellence and promotes positive patient, visitor, and employee experiences. Establishes and maintains effective working relationships with others (i.e., co-workers, managers, patients, visitors, vendors of PSMC and the public). Works effectively on PSMC/department team matters and recognizes situations which require teamwork. Must consistently demonstrate compliance with organizational-wide competency statements and performance criteria
Position Summary: The Technician I: IT provides technical assistance in person, via telephone, or remotely to computer system users. The Technician receives problem requests from users and promptly diagnoses and troubleshoots problems in hardware, software, and networking. The position performs general technical support throughout PSMC, which may include field and remote site assignments to diagnose and resolve problem calls related to hardware and software. This position may also perform installations, upgrades and backups of software and hardware applications. The employee works on assignments that are routine in nature. This position requires a general knowledge of software, hardware, and PC operating systems. Occasional remote work possible. Why Join PSMC? Located in the beautiful mountain town of Pagosa Springs, PSMC offers the unique opportunity to serve a rural community while working in a mission-driven healthcare facility. As the only hospital and EMS service in Archuleta County, we value innovation, collaboration, and compassionate care. About Our Community Pagosa Springs is not only a wonderful place to work, but also a wonderful place to live. Pagosans are warm and friendly people, proud of their community and proud of their medical center. The Pagosa Springs area boasts great public schools in addition to a variety of alternative education options. The region offers numerous recreational opportunities. Wolf Creek ski area is just 24 miles away and is surrounded by trails for snowshoeing, cross-country skiing, and snowmobiling. Hiking, biking, ATV riding, hunting, boating, fly-fishing, and kayaking opportunities abound in the warmer months. Pagosa Springs is home to the world's deepest geothermal hot spring and is located one hour east of Durango, CO and a short drive north of the New Mexico state line. Qualifications
Base Compensation Range: $18.00 - $22.38 hourly, based on 0 to 11 years of relevant experience. "Relevant experience" means relevant to the employee's responsibilities set forth in the job description as determined by the HR Manager, CAO, applicable department manager/director and applicable senior leader. Benefits: Benefits include generous paid time off, separate sick leave, health, dental, vision, life and AD&D insurance, long-term disability and option for short-term disability, and retirement plan with employer contribution. Job Type: Full-time Shift Type: Day Anticipated End Date for Posting: August 31, 2025. The deadline may close sooner due to an unanticipated business necessity, such as an incumbent vacating the role earlier than anticipated. You are encouraged to apply well in advance of the deadline. Pagosa Springs Medical Center is an Equal Opportunity Employer. All qualified applicants will be considered for employment, and we will not discriminate against any person on the basis of race, color, national origin, disability, age, sex, religion, creed, ancestry, sexual orientation, marital status, or any other characteristic protected by law. Offers of employment are contingent upon successful completion of a pre-employment health and drug screen and background check. Qualifications: At all times, the employee shall possess the following qualifications set forth below. Education/Training: Check ALL that Apply: Associate's Degree in computer science, electronics or equivalent experience is desired but not required. Minimum of two (2) years experience in IT is required. Current AHA BLS certification (Heart Saver) required. Proven ability to manage complex projects is required. Must have the ability to define problems, collect data and provide reports. Advanced computer skills are required. Demonstrates ability to read, write, and clearly express one's self in English 100% of the time. Additional languages are desired but not required. Must demonstrate the ability to actively listen; giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting. Demonstrates ability to express or exchange ideas by means of spoken work, to impart oral information to others or the public and to convey detailed spoken instructions to others accurately, loudly, or quickly. Work Environment: Work is performed in a hospital / office setting with exposure to work stress, environmental stress and frequent interruptions; noise level is moderate; frequent daily communications, on a daily basis, with patients, employees, vendors and/or the general public. Location: PSMC, Hybrid and/or Remote. This position IS NOT responsible for supervising other personnel. Job Hazards: Liability due to current public consciousness. Exposure to blood, bodily fluids and communicable disease. Potential equipment and device product hazards. Physical strain due to lifting, moving and positioning equipment / devices. Exposure to radiation, electricity, chemicals and other hazardous materials. Potential sprain, strain injuries; repetitive motions; prolonged sitting. Physical Demands: Alternate Sit/Stand or Walk at Will
Able to alternate between sitting and standing as needed. Climbing Ramps/Stairs
Able to ascend or descend ramps and/or stairs using feet and legs. Hands and arms may be used for balance, i.e., holding the rail. Far Visual Acuity
Clarity of vision at 20 feet or more. This is not just the ability to see a person or object, but the ability to recognize features as well. Fine manipulation
Picking, pinching, or otherwise working primarily with fingers rather than the whole hand or arm as in gross manipulation. Hearing requirements
Able to hear, understand, and distinguish speech and/or other sounds, i.e., machinery alarms, medical codes/alarms, one on one or in a group or conference. Keyboarding
Entering text or data into a computer or other machine with a keyboard. Lifting
Raising or lowering an object from one level to another (includes upward pulling). Carrying
Transporting an object, usually by holding it in the hands or arms, but may occur on the shoulder. Near Visual Acuity
Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print, including the use of computers. Peripheral vision
Observing an area that can be seen up and down or right to left while eyes are fixed on a given point. Reaching at/below shoulder level
Extending hand and arms from 0 up to 150 degrees in a vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position. Reaching overhead
Extending hands and arms in a 150-180 degrees vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position. Standing/walking
Standing is to remain on one's feet in an upright position at a workstation without moving about. Walking is to move about on foot. Stooping
Bending the body downward and forward by bending the spine at the waist
requiring full use of the lower extremities and back muscles. Type of Work: Sedentary
Up to 10 pounds Light Work
11-25 pounds Medium Work
26-50 pounds Heavy Work
51-100 pounds Very Heavy Work
>100 pounds Standard Job Requirements: Adheres to our standards of conduct and culture (WISER) as defined by our policies and procedures including maintaining, always, an attitude of positive teamwork, compassion, integrity, and respect for our patients, visitors and staff. Demonstrates commitment to service excellence and promotes positive patient, visitor, and employee experiences. Establishes and maintains effective working relationships with others (i.e., co-workers, managers, patients, visitors, vendors of PSMC and the public). Works effectively on PSMC/department team matters and recognizes situations which require teamwork. Must consistently demonstrate compliance with organizational-wide competency statements and performance criteria