Government Jobs
Social Worker II
An employee in this classification provides professional social work services to Health Department clients in the Community Alternatives Program (CAP). Work is performed under general supervision and is evaluated on the basis of knowledge and demonstrated proficiencies, compliance with legal requirements and standards, and other performance criteria. Duties include: Providing professional social services to Health Department CAP clients. Reviewing patient charts and interviewing patients to determine needs; determining eligibility for CAP services; completing required forms; verifying Medicaid eligibility; establishing and maintaining accurate and complete client records. Preparing, implementing and monitoring patient care plans, making changes when necessary. Reviewing monthly and daily task sheets for providers. Referring patients to other department divisions and outside agencies for services as appropriate; assisting clients in accessing needed services. Reviewing billings for CAP office; monitoring care costs and making changes in care plan as necessary to ensure compliance with cost limitations. Conducting home visits to monitor progress and ensure clients are receiving necessary assistance. Attending staff meetings to discuss and coordinate cases; communicating with nursing staff, physicians and others to coordinate patient care. Conducting case audits. Receiving and responding to inquiries, concerns and complaints regarding assigned programs and projects. Participating in community awareness efforts to inform the public of CAP services. Identifying community programs and services available for client assistance. Gathering information for and preparing various reports as required by the County and/or other agencies. Operating a vehicle and a variety of office equipment, including a computer, printer, copier, telephone, calculator, etc.; using clerical and computer supplies. Interacting and communicating with the immediate supervisor, other County department heads and employees, clients and family members, physicians, nurses and other health professionals, various outside social service / health agencies, and the general public. Attending meetings, training, workshops, conferences, etc., as required to enhance job knowledge and skills. Performing general administrative/office work as required, including attending meetings, preparing reports and correspondence, entering and retrieving computer data, sending and receiving faxes, copying and filing documents, reviewing correspondence, answering the telephone, etc. Performing related duties as assigned. Duties may also include Preparedness activities/directives as assigned by Supervisor, Director of Nursing or Health Director. Knowledge, Skills and Abilities: Thorough knowledge of the methods, procedures and policies of the Health Department as they pertain to the performance of duties of the Social Worker II. Thorough knowledge of the laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position. Thorough knowledge of the principles and practices of social work; is able to identify client needs and to develop and implement effective plans to help meet those needs. Thorough knowledge of proper English usage, vocabulary, spelling and basic mathematics. Thorough knowledge of modern office practices and technology. Knowledge of the terminology used within the department. Knowledge of and skill in the use of computers for word and data processing and records management. Knowledge of caseload management methods. Ability to plan and present informative educational presentations to clients and other individuals and organizations. Ability to assist in coordinating activities with other County departments, health / social service agencies, nurses, physicians, etc., in order to accomplish goals. Ability to maintain effective relationships with clients, personnel of other departments, professionals and members of the public through contact and cooperation. Ability to offer assistance to co-workers and employees of other departments as required. Ability to take the initiative to complete the duties of the position without the need of direct supervision. Ability to learn and utilize new skills and information to improve job performance and efficiency. Ability to read and interpret complex materials pertaining to the responsibilities of the job. Ability to assemble and analyze information and make written reports and records in a concise, clear and effective manner. Ability to react calmly and quickly in emergency situations. Education and Experience Requirements: Bachelor's Degree in Social Work from an accredited School of Social Work in an accredited college or university; or Bachelor's Degree from an accredited college or university in a human service field and one year of human services experience in the areas of case management, assessment and referral, supportive counseling, intervention, psycho-social therapy and treatment planning; or a Bachelor's Degree from an accredited college or university and two years of human services experience in the areas of case management, assessment and referral, supportive counseling, intervention, psycho-social therapy and treatment planning; or an equivalent combination of training and experience. Half credit will be given for years of experience in Income Maintenance Casework up to a maximum of one year. Special Requirements: Possess valid North Carolina Driver's License. Bladen County is an equal opportunity/affirmative action employer.
An employee in this classification provides professional social work services to Health Department clients in the Community Alternatives Program (CAP). Work is performed under general supervision and is evaluated on the basis of knowledge and demonstrated proficiencies, compliance with legal requirements and standards, and other performance criteria. Duties include: Providing professional social services to Health Department CAP clients. Reviewing patient charts and interviewing patients to determine needs; determining eligibility for CAP services; completing required forms; verifying Medicaid eligibility; establishing and maintaining accurate and complete client records. Preparing, implementing and monitoring patient care plans, making changes when necessary. Reviewing monthly and daily task sheets for providers. Referring patients to other department divisions and outside agencies for services as appropriate; assisting clients in accessing needed services. Reviewing billings for CAP office; monitoring care costs and making changes in care plan as necessary to ensure compliance with cost limitations. Conducting home visits to monitor progress and ensure clients are receiving necessary assistance. Attending staff meetings to discuss and coordinate cases; communicating with nursing staff, physicians and others to coordinate patient care. Conducting case audits. Receiving and responding to inquiries, concerns and complaints regarding assigned programs and projects. Participating in community awareness efforts to inform the public of CAP services. Identifying community programs and services available for client assistance. Gathering information for and preparing various reports as required by the County and/or other agencies. Operating a vehicle and a variety of office equipment, including a computer, printer, copier, telephone, calculator, etc.; using clerical and computer supplies. Interacting and communicating with the immediate supervisor, other County department heads and employees, clients and family members, physicians, nurses and other health professionals, various outside social service / health agencies, and the general public. Attending meetings, training, workshops, conferences, etc., as required to enhance job knowledge and skills. Performing general administrative/office work as required, including attending meetings, preparing reports and correspondence, entering and retrieving computer data, sending and receiving faxes, copying and filing documents, reviewing correspondence, answering the telephone, etc. Performing related duties as assigned. Duties may also include Preparedness activities/directives as assigned by Supervisor, Director of Nursing or Health Director. Knowledge, Skills and Abilities: Thorough knowledge of the methods, procedures and policies of the Health Department as they pertain to the performance of duties of the Social Worker II. Thorough knowledge of the laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position. Thorough knowledge of the principles and practices of social work; is able to identify client needs and to develop and implement effective plans to help meet those needs. Thorough knowledge of proper English usage, vocabulary, spelling and basic mathematics. Thorough knowledge of modern office practices and technology. Knowledge of the terminology used within the department. Knowledge of and skill in the use of computers for word and data processing and records management. Knowledge of caseload management methods. Ability to plan and present informative educational presentations to clients and other individuals and organizations. Ability to assist in coordinating activities with other County departments, health / social service agencies, nurses, physicians, etc., in order to accomplish goals. Ability to maintain effective relationships with clients, personnel of other departments, professionals and members of the public through contact and cooperation. Ability to offer assistance to co-workers and employees of other departments as required. Ability to take the initiative to complete the duties of the position without the need of direct supervision. Ability to learn and utilize new skills and information to improve job performance and efficiency. Ability to read and interpret complex materials pertaining to the responsibilities of the job. Ability to assemble and analyze information and make written reports and records in a concise, clear and effective manner. Ability to react calmly and quickly in emergency situations. Education and Experience Requirements: Bachelor's Degree in Social Work from an accredited School of Social Work in an accredited college or university; or Bachelor's Degree from an accredited college or university in a human service field and one year of human services experience in the areas of case management, assessment and referral, supportive counseling, intervention, psycho-social therapy and treatment planning; or a Bachelor's Degree from an accredited college or university and two years of human services experience in the areas of case management, assessment and referral, supportive counseling, intervention, psycho-social therapy and treatment planning; or an equivalent combination of training and experience. Half credit will be given for years of experience in Income Maintenance Casework up to a maximum of one year. Special Requirements: Possess valid North Carolina Driver's License. Bladen County is an equal opportunity/affirmative action employer.