Compunnel Inc.
Operations Support System Specialist
Compunnel Inc., Baltimore, Maryland, United States, 21206
Job Title: Operations Support Specialist
Location: 1300 Thames Street, Harbor Point Phase I, Baltimore, MD 21230
Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
Requirements: • Strong written and verbal communication skills • Excellent attention to detail • Strong problem-solving skills • Ability to define and prioritize project activities and follow-up on progress • Proficiency in MS Word and data entry tools • Ability to manage multiple detailed tasks • Flexibility in handling varied assignments • Ability to work independently • Bachelor's degree preferred but not required • Familiarity with financial services is a plus Responsibilities: • Process incoming and outgoing paperwork including mail and facsimiles • Support client service associates and operational personnel • Review inbound client documents for accuracy and completeness • Notate all activities on client accounts • Submit accurate forms for final processing to the service center • Communicate with clients via written and verbal methods regarding paperwork • Conduct clear and appropriate escalation of issues and suggest risk reduction strategies • Analyze and interpret data with strong attention to detail • Break down problems into manageable parts and consult SMEs as needed • Ask exploratory questions and paraphrase to ensure understanding
Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
Requirements: • Strong written and verbal communication skills • Excellent attention to detail • Strong problem-solving skills • Ability to define and prioritize project activities and follow-up on progress • Proficiency in MS Word and data entry tools • Ability to manage multiple detailed tasks • Flexibility in handling varied assignments • Ability to work independently • Bachelor's degree preferred but not required • Familiarity with financial services is a plus Responsibilities: • Process incoming and outgoing paperwork including mail and facsimiles • Support client service associates and operational personnel • Review inbound client documents for accuracy and completeness • Notate all activities on client accounts • Submit accurate forms for final processing to the service center • Communicate with clients via written and verbal methods regarding paperwork • Conduct clear and appropriate escalation of issues and suggest risk reduction strategies • Analyze and interpret data with strong attention to detail • Break down problems into manageable parts and consult SMEs as needed • Ask exploratory questions and paraphrase to ensure understanding