The Jonus Group
Personal Lines Customer Service Representative
Job Summary
Seeking a dedicated and detail-oriented Personal Lines Customer Service Representative to join a growing team. This role involves servicing personal insurance accounts, including home, auto, and umbrella policies, while delivering exceptional customer support.
Compensation Package
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
#LI-DH1
Job Summary
Seeking a dedicated and detail-oriented Personal Lines Customer Service Representative to join a growing team. This role involves servicing personal insurance accounts, including home, auto, and umbrella policies, while delivering exceptional customer support.
Compensation Package
- Salary Range: $50,000 - $60,000
- Benefits: Comprehensive benefits package, including 401(k)
- Provide full-service support for personal insurance accounts, including quoting, renewals, and policy maintenance.
- Respond to customer inquiries, process policy changes, and assist with claims handling in a timely and professional manner.
- Maintain accurate account records using an agency management system.
- Collaborate with internal team members to ensure client satisfaction and continuity of service.
- License: Holds an active P&C (Property and Casualty) insurance license.
- Experience: 1-3 years of experience in personal lines insurance.
- Technical Skills: Previous experience using agency management software preferred.
- Soft Skills:
- High attention to detail and strong organizational abilities
- Excellent verbal and written communication skills
- Proven ability to multitask and manage priorities
- Customer-focused with a solutions-oriented mindset
- Works well independently and in a team setting
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
#LI-DH1