Ultimate Staffing Services is actively seeking a dedicated Dispatcher to join a reputable company in the construction and materials industry in Corona, CA. This full-time role is perfect for someone who excels in a fast-paced environment and enjoys logistics coordination while providing outstanding customer service.
- Answer incoming calls and assist customers with order inquiries, scheduling, and delivery updates.
- Coordinate with drivers and the dispatch team to ensure timely and accurate deliveries.
- Input and update order information in dispatch and tracking systems.
- Resolve customer issues with professionalism and efficiency.
- Maintain accurate records of communications and delivery schedules.
- Support dispatch operations with administrative tasks as needed.
- High school diploma or equivalent.
- Previous experience in dispatch, logistics, or customer service preferred.
- Strong communication and organizational skills.
- Ability to multitask and work under pressure.
- Proficient in Microsoft Office and dispatch software (training provided).
The position offers two scheduling options: 8:00 AM - 4:30 PM or 8:30 AM - 5:00 PM, Monday through Friday.
Benefits of This Role:
- Opportunity to work with a respected team in a stable industry.
- Supportive work environment.
- Consistent weekday schedule with no weekends.
The position offers a pay rate of $19.00 per hour with no travel time required.
Job Title: Dispatch Customer Service Representative (CSR)
Location: Corona, CA
Job Type: Full-Time
Pay Rate: $19.00/hour
Schedule:
Option 1: 8:00 AM - 4:30 PM
Option 2: 8:30 AM - 5:00 PM
Position Overview:
A well-established company in the construction and materials industry is seeking a reliable and detail-oriented Dispatch Customer Service Representative (CSR) for its Corona, CA location. This role is ideal for someone who thrives in a fast-paced environment and enjoys coordinating logistics while delivering excellent customer service.
Key Responsibilities:
Answer incoming calls and assist customers with order inquiries, scheduling, and delivery updates
Coordinate with drivers and dispatch team to ensure timely and accurate deliveries
Input and update order information in dispatch and tracking systems
Resolve customer issues with professionalism and efficiency
Maintain accurate records of communications and delivery schedules
Support dispatch operations with administrative tasks as needed
Qualifications:
High school diploma or equivalent
Previous experience in dispatch, logistics, or customer service preferred
Strong communication and organizational skills
Ability to multitask and work under pressure
Proficient in Microsoft Office and dispatch software (training provided)
Bilingual in English and Spanish - Required
Benefits of This Role:
Opportunity to work with a respected team in a stable industry
Supportive work environment
Consistent weekday schedule with no weekends
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.