The Nagler Group
Position Title: Office Manager
Position Type: Permanent
Location: Needham, Massachusetts
$30-35/hour
Administrative Support:
- Provide general office support and organization across a team of ~50 staff members
- Answer and direct incoming calls; gather and manage patient information
- Welcome and assist patients and visitors
- Schedule, update, and manage appointments
- Scan, fax, file, and maintain documents
- Support clinical and administrative leadership
- Assist with basic technology needs (e.g., phone and server troubleshooting)
- Maintain and manage office systems and databases
Billing and Finance:
- Oversee client billing processes and assist with monthly accounts receivable
- Monitor accounts sent to collections
- Manage all financial transactions including invoicing, payments, and reconciliations
- Maintain the general ledger and prepare management reports
- Utilize QuickBooks (PC-based) for bookkeeping functions
- Conduct strategic data analysis and reporting for senior leadership
Human Resources:
- Handle HR administrative tasks including onboarding and offboarding
- Credential clinicians with insurance companies
- Administer staff benefits, health and dental insurance enrollment/changes, and COBRA compliance
- Ensure compliance with HR policies and BNS guidelines
Work Environment & Details
- Schedule: Monday to Friday, 8:00 AM – 5:00 PM (some flexibility with hours)
- Location: Onsite in Needham, MA, 5 days/week; occasional remote work allowed for emergencies or inclement weather
- Team: Collaborates with 4–5 administrative staff; no direct reports or delegation
- Tech: Mac-based office; QuickBooks (PC version) is used for accounting
- Compensation: $30–$35/hour depending on experience