LHH Recruitment Solutions
Bilingual Spanish - Customer Relations Representative
LHH Recruitment Solutions, Sacramento, California, United States, 95828
Bilingual Spanish - Customer Relations Representative (Temporary)
Location: Sacramento, CA - On-site
Schedule: Monday to Friday, 9:00 AM - 6:00 PM
We're looking for a
Bilingual Customer Relations Representative
to support a busy customer service team in Sacramento. This is a
temporary role
designed to help manage a high volume of inquiries and ensure customers receive timely, compassionate support.
What You'll Do: Handle a high volume of inbound calls and emails, addressing inquiries, status updates, and concerns with professionalism and empathy.
Use active listening and problem-solving skills to resolve issues efficiently and accurately.
Route or escalate calls as needed and collaborate with internal teams to ensure customer satisfaction.
Maintain detailed and accurate records of all interactions in internal systems.
Support reporting and analysis efforts by ensuring data is entered correctly and consistently.
Contribute to process improvements and help identify ways to enhance customer experience.
Take on special projects and cross-functional tasks as assigned.
What You Bring:
High school diploma or equivalent (Associate degree or technical training preferred).
Bilingual fluency in Spanish and English.
At least 6 months of relevant experience; 1-2 years in a call center or customer service environment is a plus.
Strong communication and interpersonal skills with a calm, patient demeanor.
Proficiency in Microsoft Office and the ability to learn new systems quickly.
A team-oriented mindset and a desire to grow professionally.
Pay Details:
$22.00 to $24.00 per hour
Search managed by:
Gerald Morales
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We're looking for a
Bilingual Customer Relations Representative
to support a busy customer service team in Sacramento. This is a
temporary role
designed to help manage a high volume of inquiries and ensure customers receive timely, compassionate support.
What You'll Do: Handle a high volume of inbound calls and emails, addressing inquiries, status updates, and concerns with professionalism and empathy.
Use active listening and problem-solving skills to resolve issues efficiently and accurately.
Route or escalate calls as needed and collaborate with internal teams to ensure customer satisfaction.
Maintain detailed and accurate records of all interactions in internal systems.
Support reporting and analysis efforts by ensuring data is entered correctly and consistently.
Contribute to process improvements and help identify ways to enhance customer experience.
Take on special projects and cross-functional tasks as assigned.
What You Bring:
High school diploma or equivalent (Associate degree or technical training preferred).
Bilingual fluency in Spanish and English.
At least 6 months of relevant experience; 1-2 years in a call center or customer service environment is a plus.
Strong communication and interpersonal skills with a calm, patient demeanor.
Proficiency in Microsoft Office and the ability to learn new systems quickly.
A team-oriented mindset and a desire to grow professionally.
Pay Details:
$22.00 to $24.00 per hour
Search managed by:
Gerald Morales
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.