CKE Restaurants, Inc.
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General Manager
role at
CKE Restaurants, Inc.
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Responsibilities
Model and create an environment where the Guest is always right; ensure a positive Guest service experience.
Respond positively and quickly to Guest concerns.
Hire high-quality people who demonstrate and ensure consistent Guest satisfaction.
Ensure all employees are trained and empowered to deliver total Guest satisfaction.
Evaluate each employee’s ability to maintain high levels of Guest satisfaction.
Continuously improve the skills, knowledge, and morale of all employees.
Train, coach, and provide regular performance feedback (positive and corrective).
Maintain a fun and enjoyable working environment in the restaurant.
Develop and execute the business plan, including fiscal responsibilities, manpower planning, and local marketing.
Utilize labor effectively to meet budget.
Be responsible for financial results.
Execute company-wide marketing programs.
Enforce all labor laws (federal, state, and local).
Uphold food safety, handling, and sanitation standards.
Model and encourage CKE shared values.
Maintain a guest-focused approach.
Demonstrate high personal integrity, honesty, respect, and dignity towards employees.
Be performance-oriented: communicate expectations, measure results, recognize good performance, and address poor performance.
Qualifications Education High school diploma or equivalent.
Experience 3–5 years in a management position, preferably in a restaurant.
Hours Ability to work 47.5–50 hours per week, with flexible hours as needed.
Skills & Abilities
Basic computer skills.
Financial and analytical skills, including planning, budgeting, scheduling, and P&L management.
Organizational, planning, and time management skills.
Team building and problem-solving skills.
Effective verbal and written communication skills.
Physical Abilities
Work long hours and stand for extended periods.
Work around heat and in close quarters.
Move throughout the restaurant to observe operations and employee performance.
Lift 50–75 pounds comfortably.
Work with various cleaning products.
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General Manager
role at
CKE Restaurants, Inc.
Get AI-powered advice on this job and more exclusive features.
Responsibilities
Model and create an environment where the Guest is always right; ensure a positive Guest service experience.
Respond positively and quickly to Guest concerns.
Hire high-quality people who demonstrate and ensure consistent Guest satisfaction.
Ensure all employees are trained and empowered to deliver total Guest satisfaction.
Evaluate each employee’s ability to maintain high levels of Guest satisfaction.
Continuously improve the skills, knowledge, and morale of all employees.
Train, coach, and provide regular performance feedback (positive and corrective).
Maintain a fun and enjoyable working environment in the restaurant.
Develop and execute the business plan, including fiscal responsibilities, manpower planning, and local marketing.
Utilize labor effectively to meet budget.
Be responsible for financial results.
Execute company-wide marketing programs.
Enforce all labor laws (federal, state, and local).
Uphold food safety, handling, and sanitation standards.
Model and encourage CKE shared values.
Maintain a guest-focused approach.
Demonstrate high personal integrity, honesty, respect, and dignity towards employees.
Be performance-oriented: communicate expectations, measure results, recognize good performance, and address poor performance.
Qualifications Education High school diploma or equivalent.
Experience 3–5 years in a management position, preferably in a restaurant.
Hours Ability to work 47.5–50 hours per week, with flexible hours as needed.
Skills & Abilities
Basic computer skills.
Financial and analytical skills, including planning, budgeting, scheduling, and P&L management.
Organizational, planning, and time management skills.
Team building and problem-solving skills.
Effective verbal and written communication skills.
Physical Abilities
Work long hours and stand for extended periods.
Work around heat and in close quarters.
Move throughout the restaurant to observe operations and employee performance.
Lift 50–75 pounds comfortably.
Work with various cleaning products.
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