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CKE Restaurants, Inc.

General Manager

CKE Restaurants, Inc., Bessemer, Alabama, us, 35021

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General Manager

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CKE Restaurants, Inc.

Responsibilities

Model and create an environment where the Guest is always right, ensuring a positive Guest service experience.

Respond promptly and positively to Guest concerns.

Hire high-quality staff who demonstrate and ensure consistent Guest satisfaction.

Train, empower, and evaluate employees to maintain high Guest satisfaction levels.

Continuously improve employee skills, knowledge, and morale.

Train, coach, and provide regular performance feedback.

Maintain a fun and enjoyable working environment.

Develop and execute the business plan, including fiscal responsibilities, manpower planning, and local marketing.

Utilize labor effectively to meet budget goals.

Be responsible for financial results and execute company-wide marketing programs.

Enforce all labor laws and uphold food safety, handling, and sanitation standards.

Model and promote CKE shared values.

Focus entirely on the Guest experience.

Demonstrate high personal integrity, honesty, respect, and dignity towards all employees.

Be performance-oriented: communicate expectations, measure results, reward good performance, and address poor performance.

Qualifications - External Education High school diploma or equivalent.

Experience 3–5 years in management, preferably in a restaurant setting.

Hours Able to work 47.5–50 hours weekly, with flexible hours as needed.

Skills & Abilities

Basic computer skills.

Financial and analytical skills, including planning, budgeting, and P&L management.

Organizational, planning, and time management skills.

Team building and problem-solving skills.

Effective verbal and written communication skills.

Physical Abilities

Work long hours and stand for extended periods.

Work around heat and in close quarters with others.

Lift 50–75 pounds comfortably.

Work with various cleaning products.

Additional Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job functions: Management and Manufacturing

Industry: Restaurants

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