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Compass Group

Restaurant Manager

Compass Group, New York, New York, United States, 10001

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Restaurant Manager

Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards - Best Places to Work. Genesis House, a world-class fine dining and cultural destination in New York's Meatpacking District, blends world-class cuisine, immersive design, and outstanding hospitality to build unforgettable experiences for intimate gatherings, high-profile events, and exclusive brand activations. As the Restaurant Manager & Event Sales Lead, you will oversee all front-of-house operations and drive private dining and event sales, upholding the highest standards of service and leading by example. This role requires hands-on operational leadership, sales expertise, and the ability to train, mentor, and encourage your team in the art of fine dining, from detailed steps of service to flawless event execution, ensuring every guest experience reflects the elegance and excellence of Genesis House. Key Responsibilities

Hire, train, and develop all FOH staff in fine dining service standards. Conduct detailed training programs and pre-shift meetings to reinforce service standards. Oversee scheduling, payroll, inventory, and pars to maintain food and beverage cost controls. Collaborate with culinary and beverage teams to ensure menu knowledge and seamless communication across departments. Manage reservation systems, create daily seating charts and station assignments, and oversee guest flow. Ensure the dining room and service areas are immaculate in presentation and organization. Proactively resolve guest concerns with professionalism and discretion. Drive private dining and event sales through outreach, networking, and relationship building. Conduct site visits, develop proposals, and manage contracts for private events. Partner with culinary and beverage teams to design tailored menus and experiences. Oversee the execution of private events to ensure guest satisfaction and repeat business. Track event sales metrics and collaborate with leadership to meet revenue goals. Qualifications

Bachelor's degree in Hospitality or related field preferred, or equivalent fine dining/event management experience. 6+ years in upscale or fine dining, with at least 2 years in management and event sales exposure. Proven expertise in training teams on fine dining steps of service, wine knowledge, and guest engagement. Strong background in food, wine, and beverage service, with the ability to enhance client and guest experiences. Skilled in hiring, developing, and coaching staff to deliver exceptional service. Experience managing budgets, cost controls, and POS/reconciliation systems. Track record in planning, marketing, and executing special events and promotions. Excellent written, verbal, and interpersonal communication skills. Professional appearance and demeanor, with the ability to perform under pressure. Proficiency in Microsoft Office Suite, Outlook, and reservation systems. Associates at Restaurant Associates are offered many fantastic benefits. Medical Dental Vision Life Insurance/AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Applications are accepted on an ongoing basis. Restaurant Associates maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, click here for paid time off benefits information. Req ID: 1452922 Restaurant Associates Michael Abbey [[req_classification]]