Hustle Notice Biz
Call Center Agent
We are seeking a motivated and dynamic Call Center Agent to join our team immediately. As a Call Center Agent, you will play a vital role in providing exceptional customer service and support through various communication channels. Your primary responsibilities will include addressing customer inquiries, handling complaints, and providing information about our products and services. Job: On site Location: Tampa, FL Pay Range: $950- $1150 per week Key Responsibilities
Manage incoming calls and customer inquiries in a professional manner. Provide accurate information regarding products and services to customers. Handle customer complaints and resolve issues efficiently to ensure customer satisfaction. Document customer interactions in the system accurately and promptly. Follow up on customer inquiries and outstanding issues as necessary. Collaborate with team members to improve overall service quality and team performance. Skills, Knowledge and Expertise
Proven experience in a call center or customer service environment. Excellent verbal and written communication skills. Strong problem-solving abilities and a customer-oriented mindset. Ability to multitask and work effectively in a fast-paced environment. Familiarity with CRM software and Microsoft Office Suite is preferred. Flexibility to work various shifts, including evenings and weekends. Benefits
Health Insurance: Comprehensive medical, dental, and vision coverage. Retirement Plan: 401(k) with company matching. Paid Time Off (PTO): Generous vacation, sick leave, and holiday pay. Professional Development: Opportunities for training, workshops, and career advancement. Employee Assistance Program (EAP): Access to mental health and wellness resources. We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
We are seeking a motivated and dynamic Call Center Agent to join our team immediately. As a Call Center Agent, you will play a vital role in providing exceptional customer service and support through various communication channels. Your primary responsibilities will include addressing customer inquiries, handling complaints, and providing information about our products and services. Job: On site Location: Tampa, FL Pay Range: $950- $1150 per week Key Responsibilities
Manage incoming calls and customer inquiries in a professional manner. Provide accurate information regarding products and services to customers. Handle customer complaints and resolve issues efficiently to ensure customer satisfaction. Document customer interactions in the system accurately and promptly. Follow up on customer inquiries and outstanding issues as necessary. Collaborate with team members to improve overall service quality and team performance. Skills, Knowledge and Expertise
Proven experience in a call center or customer service environment. Excellent verbal and written communication skills. Strong problem-solving abilities and a customer-oriented mindset. Ability to multitask and work effectively in a fast-paced environment. Familiarity with CRM software and Microsoft Office Suite is preferred. Flexibility to work various shifts, including evenings and weekends. Benefits
Health Insurance: Comprehensive medical, dental, and vision coverage. Retirement Plan: 401(k) with company matching. Paid Time Off (PTO): Generous vacation, sick leave, and holiday pay. Professional Development: Opportunities for training, workshops, and career advancement. Employee Assistance Program (EAP): Access to mental health and wellness resources. We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.