Office Assistant 2

The Department of Commerce, Community, and Economic Development, Division of Insurance, is recruiting for an Office Assistant 2 located in Juneau !

What you will be doing
Under the general direction of the Administrative Officer 2 the incumbent independently performs a variety of administrative tasks in support of the Division of Insurance, Juneau office. Responsibilities include ensuring adequate phone/walk-in reception for main reception desk in Juneau, provide guidance to the Office Assistant I position, inputting payroll for staff members, and the processing of Service of Process (SOP) and Public Records Request within strict regulatory guidelines.
Our organization, mission and culture:
The mission statement for the Division of Insurance is to regulate the insurance industry to protect Alaskan consumers. The Division of Insurance is a small division that consists of 48 positions split between Anchorage and Juneau with the Director based in Anchorage and the Deputy Director based in Juneau. Within the Division, the administrative section fosters an environment for learning and growth. We encourage critical thinking and value hard work, dependability, team work, and accountability.
The benefits of joining our team:
The Division of Insurance consist of highly motivated individuals, that believe in the the power and importance of teamwork. We strive to make everyone feel welcomed and appreciated. We are a division that celebrates note-worthy events as a team. The division's administrative section fosters an environment where hard work and determination are noticed and appreciated. The Division encourages advancement within the Division, Department, and State of Alaska.
The working environment you can expect:
This position is on the 9th floor of the State Office Building in downtown Juneau, Alaska. The 9th floor also houses other divisions within the Department of Commerce, Community, and Economic Development. The office consist of floor to ceiling windows that allows natural light to flow in the building. From the 9th floor we can view of the Governor's mansion and Juneau's beautiful mountain ranges.
Who we are looking for:

• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
• Clerical : Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Due to the recent recruitment hiring freeze, only positions necessary to protect the health and safety of Alaskans and that meet essential State responsibilities will be filled.

High school diploma or the equivalent.
AND
One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Substitution:
Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).
Special Note:
"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.
Some position in this class may require skill in typing. Recruitment and selection may include this requirement.At time of interview applicants are requested to submit:

Three (3) professional references that have had supervisory responsibility over you along with their daytime contact phone numbers. (if not already attached to application submission).

Copies of your three (3) most recent performance evaluations (if not already attached to application submission).

EDUCATION
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.
WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email,please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at .
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANC E
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to .
For applicant password assistance please visit:

For specific information in reference to the position please contact the hiring manager at:
Kelli Patterson Administrative Officer 2 Phone: 907-465-2596 Fax: 907-465-3422
#J-18808-Ljbffr