University of Maryland Global Campus
Director, Enterprise Document Management
University of Maryland Global Campus, Hyattsville, Maryland, United States, 20783
Director, Enterprise Document Management
The Director of Enterprise Document Management is responsible for overseeing the strategic planning, implementation, and management of document management systems across the organization, with a specific focus on the Hyland OnBase and DocuSign platforms. This role ensures the efficient handling, storage, and retrieval of documents, while maintaining compliance with regulatory requirements and enhancing operational efficiency in alignment with business objectives. Duties and Responsibilities
Provide strategic direction for the IT department, ensuring alignment of IT initiatives with organizational goals. Oversee multiple teams and projects, develop and implement IT policies and procedures, foster a culture of innovation and continuous improvement, engage with senior leadership to communicate IT strategy and progress, ensure compliance with regulatory requirements, and drive business development and client relationship management. Develop and implement the enterprise document management strategy, aligning with organizational goals and objectives, leveraging both Hyland OnBase and DocuSign capabilities. Oversee the selection, implementation, and maintenance of the Hyland OnBase and DocuSign document management systems and related technologies. Ensure document management practices comply with legal, regulatory, and organizational standards. Identify and implement process improvements to enhance document handling and workflow efficiency using OnBase's automation and case management features and DocuSign's Intelligent Agreement Management (IAM) capabilities. Lead and manage a team of document management professionals, providing guidance and support. Work closely with clients to ensure the Hyland OnBase and DocuSign systems meet their needs and integrate seamlessly with other enterprise systems. Establish and maintain strong relationships with vendors, ensuring effective communication and collaboration to optimize the use of Hyland OnBase and DocuSign platforms. Implement and promote agile methodologies within the document management team to enhance flexibility, responsiveness, and continuous improvement in document management processes. Skills
Expertise in Hyland OnBase and DocuSign platforms, including configuration, solution architecture, workflow automation, and integration. Strong understanding of document lifecycle management, metadata, retention, and archiving. Knowledge of data extraction technologies. Strategic planning and execution aligned with enterprise IT and business goals. Proficiency in process improvement, automation, and workflow optimization. Experience with agile methodologies and change management. Strong leadership and team development capabilities. Excellent communication and collaboration skills across technical and business teams. Ability to analyze data and KPIs to drive decisions and measure success. Adaptability to evolving technologies and organizational needs. Commitment to innovation, continuous improvement, and user-centered design. Education & Experience Requirements
Experience: 10+ years of progressive experience in IT or document management Proven experience of solution architecture, technical architecture and development with Hyland OnBase and DocuSign platforms Experience managing cross-functional teams and enterprise-scale implementations Preferred Experience Requirements
Education: Bachelor's Degree Experience: Preferred: Experience working in Higher Ed Certifications: Hyland OnBase Certified System Administrator (OCSA) Hyland OnBase Certified Workflow Administrator (OCWA) All submissions should include a cover letter and resume. The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination.
The Director of Enterprise Document Management is responsible for overseeing the strategic planning, implementation, and management of document management systems across the organization, with a specific focus on the Hyland OnBase and DocuSign platforms. This role ensures the efficient handling, storage, and retrieval of documents, while maintaining compliance with regulatory requirements and enhancing operational efficiency in alignment with business objectives. Duties and Responsibilities
Provide strategic direction for the IT department, ensuring alignment of IT initiatives with organizational goals. Oversee multiple teams and projects, develop and implement IT policies and procedures, foster a culture of innovation and continuous improvement, engage with senior leadership to communicate IT strategy and progress, ensure compliance with regulatory requirements, and drive business development and client relationship management. Develop and implement the enterprise document management strategy, aligning with organizational goals and objectives, leveraging both Hyland OnBase and DocuSign capabilities. Oversee the selection, implementation, and maintenance of the Hyland OnBase and DocuSign document management systems and related technologies. Ensure document management practices comply with legal, regulatory, and organizational standards. Identify and implement process improvements to enhance document handling and workflow efficiency using OnBase's automation and case management features and DocuSign's Intelligent Agreement Management (IAM) capabilities. Lead and manage a team of document management professionals, providing guidance and support. Work closely with clients to ensure the Hyland OnBase and DocuSign systems meet their needs and integrate seamlessly with other enterprise systems. Establish and maintain strong relationships with vendors, ensuring effective communication and collaboration to optimize the use of Hyland OnBase and DocuSign platforms. Implement and promote agile methodologies within the document management team to enhance flexibility, responsiveness, and continuous improvement in document management processes. Skills
Expertise in Hyland OnBase and DocuSign platforms, including configuration, solution architecture, workflow automation, and integration. Strong understanding of document lifecycle management, metadata, retention, and archiving. Knowledge of data extraction technologies. Strategic planning and execution aligned with enterprise IT and business goals. Proficiency in process improvement, automation, and workflow optimization. Experience with agile methodologies and change management. Strong leadership and team development capabilities. Excellent communication and collaboration skills across technical and business teams. Ability to analyze data and KPIs to drive decisions and measure success. Adaptability to evolving technologies and organizational needs. Commitment to innovation, continuous improvement, and user-centered design. Education & Experience Requirements
Experience: 10+ years of progressive experience in IT or document management Proven experience of solution architecture, technical architecture and development with Hyland OnBase and DocuSign platforms Experience managing cross-functional teams and enterprise-scale implementations Preferred Experience Requirements
Education: Bachelor's Degree Experience: Preferred: Experience working in Higher Ed Certifications: Hyland OnBase Certified System Administrator (OCSA) Hyland OnBase Certified Workflow Administrator (OCWA) All submissions should include a cover letter and resume. The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination.