Jobright.ai
Mid-Level SaaS Operations Manager
Jobright.ai, San Francisco, California, United States, 94199
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Mid-Level SaaS Operations Manager
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Mid-Level SaaS Operations Manager
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Jobright.ai Get AI-powered advice on this job and more exclusive features. Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Planet Labs is a company that designs, builds, and operates the largest constellation of imaging satellites, delivering valuable datasets for various sectors. They are seeking a highly organized and analytical SaaS Operations Manager to oversee the lifecycle of their SaaS applications, managing aspects such as purchasing, onboarding, and compliance while collaborating with various stakeholders. Responsibilities: • Maintain a comprehensive system of record for all SaaS applications. • Proactively monitor and report on SaaS application adoption, utilization, spending, and value to inform decision-making. • Drive efficiency in the SaaS portfolio by identifying redundant applications and optimizing licenses. • Manage SaaS renewals and supplier relationships, including conducting regular business reviews (QBRs). • Develop and implement strategies for SaaS spend optimization, identifying cost-saving opportunities. • Partner with business unit (LOB) stakeholders (Finance, Sales, Customer Success, Support, Marketing, PPL, etc.) on the evaluation, selection, and procurement of new SaaS solutions. • Work with Corporate Engineering, Security and LOB stakeholders on process improvements related to SaaS management and SDLC practices. • Ensure compliance with cybersecurity, data privacy, legal, and financial requirements for all new software purchases. • Communicate clearly to stakeholders regarding software procurement processes, schedules, metrics, risks, and mitigation strategies. • Implement and manage processes for user license lifecycle management (onboarding and offboarding) for SaaS applications. • Contribute to the development of IT best practices for application adoption, license provisioning, and governance. Qualifications: Required: • Bachelor's degree in a technically relevant field. • 4+ years of relevant work experience in a technical project management, vendor management, or similar role • Outstanding communication, negotiation, and facilitation skills, with the ability to influence diverse stakeholders. • Analytical skills with the ability to interpret data and make informed decisions. • Understanding of software development lifecycle (SDLC) Preferred: • Experience in a SaaS or SaaS-focused role • Knowledge of SaaS management platforms (SMPs), such as Productiv • Experience with creating and maintaining approved application catalogues • Experience with OKTA and Jira administration. Company: Planet is an aerospace and data analytics company that builds small satellites and delivers information about the changing planet. Founded in 2010, the company is headquartered in San Francisco, California, USA, with a team of 501-1000 employees. The company is currently Public Company. Planet has a track record of offering H1B sponsorships. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Industries Software Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified about new Operations Manager jobs in
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Mid-Level SaaS Operations Manager
role at
Jobright.ai 2 days ago Be among the first 25 applicants Join to apply for the
Mid-Level SaaS Operations Manager
role at
Jobright.ai Get AI-powered advice on this job and more exclusive features. Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Planet Labs is a company that designs, builds, and operates the largest constellation of imaging satellites, delivering valuable datasets for various sectors. They are seeking a highly organized and analytical SaaS Operations Manager to oversee the lifecycle of their SaaS applications, managing aspects such as purchasing, onboarding, and compliance while collaborating with various stakeholders. Responsibilities: • Maintain a comprehensive system of record for all SaaS applications. • Proactively monitor and report on SaaS application adoption, utilization, spending, and value to inform decision-making. • Drive efficiency in the SaaS portfolio by identifying redundant applications and optimizing licenses. • Manage SaaS renewals and supplier relationships, including conducting regular business reviews (QBRs). • Develop and implement strategies for SaaS spend optimization, identifying cost-saving opportunities. • Partner with business unit (LOB) stakeholders (Finance, Sales, Customer Success, Support, Marketing, PPL, etc.) on the evaluation, selection, and procurement of new SaaS solutions. • Work with Corporate Engineering, Security and LOB stakeholders on process improvements related to SaaS management and SDLC practices. • Ensure compliance with cybersecurity, data privacy, legal, and financial requirements for all new software purchases. • Communicate clearly to stakeholders regarding software procurement processes, schedules, metrics, risks, and mitigation strategies. • Implement and manage processes for user license lifecycle management (onboarding and offboarding) for SaaS applications. • Contribute to the development of IT best practices for application adoption, license provisioning, and governance. Qualifications: Required: • Bachelor's degree in a technically relevant field. • 4+ years of relevant work experience in a technical project management, vendor management, or similar role • Outstanding communication, negotiation, and facilitation skills, with the ability to influence diverse stakeholders. • Analytical skills with the ability to interpret data and make informed decisions. • Understanding of software development lifecycle (SDLC) Preferred: • Experience in a SaaS or SaaS-focused role • Knowledge of SaaS management platforms (SMPs), such as Productiv • Experience with creating and maintaining approved application catalogues • Experience with OKTA and Jira administration. Company: Planet is an aerospace and data analytics company that builds small satellites and delivers information about the changing planet. Founded in 2010, the company is headquartered in San Francisco, California, USA, with a team of 501-1000 employees. The company is currently Public Company. Planet has a track record of offering H1B sponsorships. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Industries Software Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified about new Operations Manager jobs in
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#J-18808-Ljbffr