Huron
Managed Services Oracle Cloud PPM and Grants - Sr. Associate - Remote
Huron, Chicago, Illinois, United States, 60290
Employer Industry: Global Consultancy
Why consider this job opportunity: - Salary up to $140,000 - Participation in the employer’s annual incentive compensation program, aligning with a pay-for-performance philosophy - Comprehensive benefits package, including medical, dental, and vision coverage, along with wellness programs - Opportunity for career advancement within the managed services department - Work in a collaborative environment focused on client satisfaction and operational excellence
What to Expect (Job Responsibilities): - Assist in the day-to-day operations of managed services, ensuring timely resolution of client issues - Provide support to the Oracle ERP managed services team, including troubleshooting and problem resolution - Maintain strong relationships with clients, understanding their needs and ensuring their satisfaction - Monitor service performance metrics and assist in implementing strategies for continuous improvement - Prepare and present regular reports on service performance and client satisfaction to senior team members
What is Required (Qualifications): - Bachelor’s degree in Information Technology, Business Administration, or a related field - Minimum of 6 years of experience in Oracle services or similar roles - Proven expertise and hands-on experience with incidents and service requests related to Project Portfolio Management (PPM) - Good knowledge of Oracle ERP modules and functionalities, with at least one certification (level 2 support) - Strong problem-solving and analytical skills along with excellent communication and interpersonal skills
How to Stand Out (Preferred Qualifications): - Experience with Oracle Fusion Grants Management, Grant Lifecycle Management, Compliance Reporting, Cost Allocation, or Sponsor Billing - Knowledge of ITIL or other service management frameworks
#GlobalConsultancy #OracleERP #ManagedServices #CareerOpportunity #CompetitivePay
#J-18808-Ljbffr
Why consider this job opportunity: - Salary up to $140,000 - Participation in the employer’s annual incentive compensation program, aligning with a pay-for-performance philosophy - Comprehensive benefits package, including medical, dental, and vision coverage, along with wellness programs - Opportunity for career advancement within the managed services department - Work in a collaborative environment focused on client satisfaction and operational excellence
What to Expect (Job Responsibilities): - Assist in the day-to-day operations of managed services, ensuring timely resolution of client issues - Provide support to the Oracle ERP managed services team, including troubleshooting and problem resolution - Maintain strong relationships with clients, understanding their needs and ensuring their satisfaction - Monitor service performance metrics and assist in implementing strategies for continuous improvement - Prepare and present regular reports on service performance and client satisfaction to senior team members
What is Required (Qualifications): - Bachelor’s degree in Information Technology, Business Administration, or a related field - Minimum of 6 years of experience in Oracle services or similar roles - Proven expertise and hands-on experience with incidents and service requests related to Project Portfolio Management (PPM) - Good knowledge of Oracle ERP modules and functionalities, with at least one certification (level 2 support) - Strong problem-solving and analytical skills along with excellent communication and interpersonal skills
How to Stand Out (Preferred Qualifications): - Experience with Oracle Fusion Grants Management, Grant Lifecycle Management, Compliance Reporting, Cost Allocation, or Sponsor Billing - Knowledge of ITIL or other service management frameworks
#GlobalConsultancy #OracleERP #ManagedServices #CareerOpportunity #CompetitivePay
#J-18808-Ljbffr