Huron
Managed Services Oracle Cloud GL/AP/AR/CM - Sr. Associate - Remote
Huron, Chicago, Illinois, United States, 60290
Employer Industry: Global Consultancy
Why consider this job opportunity: - Salary up to $140,000 USD - Opportunity to participate in an annual incentive compensation program reflecting a pay-for-performance philosophy - Comprehensive benefits including medical, dental, and vision coverage, as well as wellness programs - Strong potential for career advancement within a growing managed services department - Collaborative work environment focused on client satisfaction and service excellence
What to Expect (Job Responsibilities): - Assist in the day-to-day operations of managed services, ensuring timely resolution of client issues - Provide support to the Oracle ERP managed services team, including troubleshooting and problem resolution - Maintain strong relationships with clients, understanding their needs and ensuring their satisfaction - Monitor service performance metrics and assist in implementing strategies for continuous improvement - Prepare and present regular reports on service performance and client satisfaction to senior team members
What is Required (Qualifications): - Minimum of 4 years of experience in Oracle services or similar roles - Bachelor’s degree in Information Technology, Business Administration, or a related field - Proven expertise and hands-on experience with incidents and service requests related to General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), or Content Management (CM) - Strong problem-solving and analytical skills - Excellent communication and interpersonal skills
How to Stand Out (Preferred Qualifications): - Good knowledge of Oracle ERP modules and functionalities, with at least one certification (level 2 support) - Knowledge of ITIL or other service management frameworks - Ability to work collaboratively in a team environment - Strong organizational and time management skills - Customer-focused mindset with a commitment to delivering high-quality service
#GlobalConsultancy #OracleERP #ManagedServices #CareerOpportunity #CompetitivePay
#J-18808-Ljbffr
Why consider this job opportunity: - Salary up to $140,000 USD - Opportunity to participate in an annual incentive compensation program reflecting a pay-for-performance philosophy - Comprehensive benefits including medical, dental, and vision coverage, as well as wellness programs - Strong potential for career advancement within a growing managed services department - Collaborative work environment focused on client satisfaction and service excellence
What to Expect (Job Responsibilities): - Assist in the day-to-day operations of managed services, ensuring timely resolution of client issues - Provide support to the Oracle ERP managed services team, including troubleshooting and problem resolution - Maintain strong relationships with clients, understanding their needs and ensuring their satisfaction - Monitor service performance metrics and assist in implementing strategies for continuous improvement - Prepare and present regular reports on service performance and client satisfaction to senior team members
What is Required (Qualifications): - Minimum of 4 years of experience in Oracle services or similar roles - Bachelor’s degree in Information Technology, Business Administration, or a related field - Proven expertise and hands-on experience with incidents and service requests related to General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), or Content Management (CM) - Strong problem-solving and analytical skills - Excellent communication and interpersonal skills
How to Stand Out (Preferred Qualifications): - Good knowledge of Oracle ERP modules and functionalities, with at least one certification (level 2 support) - Knowledge of ITIL or other service management frameworks - Ability to work collaboratively in a team environment - Strong organizational and time management skills - Customer-focused mindset with a commitment to delivering high-quality service
#GlobalConsultancy #OracleERP #ManagedServices #CareerOpportunity #CompetitivePay
#J-18808-Ljbffr