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AccruePartners

Director of Productivity and Labor

AccruePartners, Matthews

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  • A leading player in the retail industry, operating across hundreds of stores and distribution locations with thousands of associates.
  • A highly collaborative Operations Support team that partners closely with Store Operations, HR, Finance, and Supply Chain.
  • An organization that embraces data-driven decision making and advanced workforce management systems to optimize efficiency.
  • A culture rooted in continuous improvement, leveraging Lean and Six Sigma practices to deliver better service and performance.
  • Leadership that models the 5Es framework (Envision, Energize, Enroll, Enable, Execute) to align teams and drive results.
The Team You Will Be Joining
  • A leading player in the retail industry, operating across hundreds of stores and distribution locations with thousands of associates.
  • A highly collaborative Operations Support team that partners closely with Store Operations, HR, Finance, and Supply Chain.
  • An organization that embraces data-driven decision making and advanced workforce management systems to optimize efficiency.
  • A culture rooted in continuous improvement, leveraging Lean and Six Sigma practices to deliver better service and performance.
  • Leadership that models the 5Es framework (Envision, Energize, Enroll, Enable, Execute) to align teams and drive results.
What They Offer You
  • A visible leadership role where your work will directly influence store performance, labor efficiency, and associate engagement.
  • The opportunity to design and implement workforce management systems and productivity dashboards at scale.
  • A seat at the table with senior leaders to provide strategic input on operational performance and labor strategy.
  • Professional growth through mentoring, coaching, and exposure to enterprise-wide change initiatives.
  • The chance to make a lasting impact in a multi-billion-dollar industry with strong market presence and growth potential.
Why This Role Is Important
  • Lead labor planning, forecasting, and scheduling to balance efficiency with service across all store locations.
  • Develop and refine labor standards using time studies, transaction data, and volume drivers.
  • Partner with store, merchandising, and operations teams to streamline in-store processes like stocking, inventory control, and shrink reduction.
  • Implement workforce management tools and dashboards to improve labor performance visibility and decision making.
  • Drive continuous improvement initiatives using Lean/Six Sigma practices to reduce costs and increase productivity.
The Background That Fits
  • 8+ years of experience in retail operations, labor management, or workforce planning, in a high-volume retail environment.
  • Strong proficiency with workforce management systems, forecasting, scheduling, and productivity analytics.
  • Proven track record of improving efficiency and reducing costs at scale through labor optimization strategies.
  • Knowledge of retail workflows including front-end, perishable departments, center store, and distribution.
  • Experienced in leading cross-functional teams and implementing large-scale operational change.
  • Excellent communication and leadership skills with the ability to influence executives and train field leadership teams.
  • #Onsite
  • LI-KJ1

Seniority level

  • Seniority level

    Director

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing
  • Industries

    Staffing and Recruiting

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