KellyMitchell Group
Job Summary:
Our client is seeking a Front Office Coordinator who will act as Tier 1 incident management for our US offices by intaking, responding to, and rerouting or resolving all reported incidents. This opportunity is located in Bellevue, WA!
Duties: Manage the temporary access card process for employees and vendors Manage employee access requests for those visiting from another office location Create a friendly and welcoming atmosphere for guests by assisting them with the sign in process using our visitor management platform, Traction Guest Manage general email correspondence Be a helpful resource for our employee base Manage incoming mail and packages, including daily retrieval from the building mailroom and logging in the delivery tracking system Review internal operations calendar and meeting reporting to maintain awareness of in-office activities Create new and maintain existing process documentation as needed to ensure consistent programming and team operations Accept catering deliveries and communicate with meeting hosts as needed Desired Skills/Experience:
Entry level or 1+ years of relevant experience A passion for customer service Strong communication skills, both written and verbal Strong interpersonal skills Ability to interact at all levels with internal and external clients in a professional, thoughtful manner Ability to work well both as member of a team and independently Ability to maintain a flexible schedule depending on needs of office/team Ability to self-manage time effectively in a hybrid work environment with fluctuating office occupancy Ability to move throughout the facility (standing, walking, kneeling, or bending) for extended periods of time and ability to lift boxes or equipment up to 50 lbs. as needed Benefits:
Medical, Dental, & Vision Insurance Plans 401K offered
$16.00 - $23.00 (est. hourly pay rate)
Duties: Manage the temporary access card process for employees and vendors Manage employee access requests for those visiting from another office location Create a friendly and welcoming atmosphere for guests by assisting them with the sign in process using our visitor management platform, Traction Guest Manage general email correspondence Be a helpful resource for our employee base Manage incoming mail and packages, including daily retrieval from the building mailroom and logging in the delivery tracking system Review internal operations calendar and meeting reporting to maintain awareness of in-office activities Create new and maintain existing process documentation as needed to ensure consistent programming and team operations Accept catering deliveries and communicate with meeting hosts as needed Desired Skills/Experience:
Entry level or 1+ years of relevant experience A passion for customer service Strong communication skills, both written and verbal Strong interpersonal skills Ability to interact at all levels with internal and external clients in a professional, thoughtful manner Ability to work well both as member of a team and independently Ability to maintain a flexible schedule depending on needs of office/team Ability to self-manage time effectively in a hybrid work environment with fluctuating office occupancy Ability to move throughout the facility (standing, walking, kneeling, or bending) for extended periods of time and ability to lift boxes or equipment up to 50 lbs. as needed Benefits:
Medical, Dental, & Vision Insurance Plans 401K offered
$16.00 - $23.00 (est. hourly pay rate)