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The Judge Group

Business Analyst

The Judge Group, Chicago, Illinois, United States, 60290

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Direct message the job poster from The Judge Group Our client is currently seeking a Business Analyst to help with their Identity Management. Hybrid (3 days a week onsite to Downtown Chicago) Responsibilities

Prepare clean, organized identity datasets for Role-Based Access Control (RBAC) system integration. Generate accurate and timely reports related to ServiceNow requests, access issues, and project metrics. Document RBAC requirements, processes, and controls to support governance and compliance. Capture and maintain stakeholder meeting notes and decision logs. Develop process flows and models to illustrate current and future state workflows. Conduct gap analyses and provide actionable recommendations to enhance access controls. Collaborate with Global Technology Support Teams to publish documentation in internal repositories. Coordinate with Governance, Support, and IT Field Services teams to align on project goals. Draft and distribute communications related to IAM project efforts. Collect and synthesize stakeholder feedback to inform business requirements and project direction. Minimum Qualifications

2+ years of experience in a Business Analyst or technical support role. Strong verbal and written communication skills. Proven ability to write clear and concise technical documentation. Foundational knowledge of identity management, user access reviews, and RBAC principles. Experience coordinating meetings, taking notes, and tracking decisions. Skilled in gathering feedback and translating it into business requirements. Preferred Qualifications

Bachelor’s degree or equivalent practical experience. Experience working in hybrid or cross-functional environments. Familiarity with ServiceNow or similar ITSM platforms. Rate

Rate: $40-47/HR Seniority level

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Contract Job function

Information Technology Industries

Hospitality and Travel Arrangements

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