IBM
Overview
A Technical Account Manager role at IBM means you are a trusted advisor with deep technical expertise, working with clients – directly or through our seller partners – to craft best-of-breed solutions to their technology challenges. You’ll take a consultative approach to uncover clients' most pressing technology pain points and guide them to solutions mapped to IBM's people, products, and services. As a natural leader, strategic systems thinker, and business influencer, you’ll orchestrate resources within IBM and/or our Partners to bring those solutions to life. IBM offers excellent onboarding and a strong learning culture to set you up for success, with ongoing development supporting career growth in a collaborative, experiential sales environment. Your Role And Responsibilities Technical Account Manager acts as the trusted technical advisor to IBM and/or 3rd-party Partner clients. You’ll collaborate across pre- and post-sales teams to help set the most appropriate technology strategy and solution design that meets current and future client needs. Your Primary Responsibilities
Cultivate a collaborative, growth-focused culture that drives results. Drive product adoption across IBM’s portfolio by demonstrating value within the client’s business context and competitive landscape. Own and lead a client’s experience of IBM technology and define use-cases from their technical strategies. Engage customers in experiential workshops and coordinate with Client Engineering and Customer Success to shape sessions that produce transformation-oriented prototypes and long-term investment. Maintain deep industry expertise and apply it to solving enterprise-scale technology problems. Education
Preferred Education Bachelor’s Degree Technical And Professional Expertise
Required Technical And Professional Expertise Technical Account Manager responsibilities include acting as the trusted technical advisor to IBM clients, collaborating across pre- and post-sales teams to define technology strategy and solution design aligned with client needs. Experience
Technical Expertise:
Deep technical and architectural expertise across technologies including cloud (with container skills), business automation, and infrastructure. Proven Leadership:
Experience coordinating technical sales talent through demand generation, deal progression, deployment, and growing adoption of deployed solutions. Communication and Collaboration:
Strong people, communication, and collaboration skills; experience networking, co-creating, and influencing as the technical expert throughout complex sales cycles. Sales Techniques:
Experience applying Consultative/Challenger sales techniques that lead to solutions. Sales Operations:
Experience planning and forecasting to sales quota targets with brand sellers to exceed expectations. Preferred Technical And Professional Experience
Federal Systems Integrators:
Experience selling with Federal Systems Integrators and understanding their business strategies to win new programs and transform existing ones. IBM Technology Proficiency:
Proficiency in a wide range of IBM technologies, including Cloud, Data & AI, with training available. Seniority level
Mid-Senior level Employment type
Full-time Job function
Engineering and Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at IBM.
#J-18808-Ljbffr
A Technical Account Manager role at IBM means you are a trusted advisor with deep technical expertise, working with clients – directly or through our seller partners – to craft best-of-breed solutions to their technology challenges. You’ll take a consultative approach to uncover clients' most pressing technology pain points and guide them to solutions mapped to IBM's people, products, and services. As a natural leader, strategic systems thinker, and business influencer, you’ll orchestrate resources within IBM and/or our Partners to bring those solutions to life. IBM offers excellent onboarding and a strong learning culture to set you up for success, with ongoing development supporting career growth in a collaborative, experiential sales environment. Your Role And Responsibilities Technical Account Manager acts as the trusted technical advisor to IBM and/or 3rd-party Partner clients. You’ll collaborate across pre- and post-sales teams to help set the most appropriate technology strategy and solution design that meets current and future client needs. Your Primary Responsibilities
Cultivate a collaborative, growth-focused culture that drives results. Drive product adoption across IBM’s portfolio by demonstrating value within the client’s business context and competitive landscape. Own and lead a client’s experience of IBM technology and define use-cases from their technical strategies. Engage customers in experiential workshops and coordinate with Client Engineering and Customer Success to shape sessions that produce transformation-oriented prototypes and long-term investment. Maintain deep industry expertise and apply it to solving enterprise-scale technology problems. Education
Preferred Education Bachelor’s Degree Technical And Professional Expertise
Required Technical And Professional Expertise Technical Account Manager responsibilities include acting as the trusted technical advisor to IBM clients, collaborating across pre- and post-sales teams to define technology strategy and solution design aligned with client needs. Experience
Technical Expertise:
Deep technical and architectural expertise across technologies including cloud (with container skills), business automation, and infrastructure. Proven Leadership:
Experience coordinating technical sales talent through demand generation, deal progression, deployment, and growing adoption of deployed solutions. Communication and Collaboration:
Strong people, communication, and collaboration skills; experience networking, co-creating, and influencing as the technical expert throughout complex sales cycles. Sales Techniques:
Experience applying Consultative/Challenger sales techniques that lead to solutions. Sales Operations:
Experience planning and forecasting to sales quota targets with brand sellers to exceed expectations. Preferred Technical And Professional Experience
Federal Systems Integrators:
Experience selling with Federal Systems Integrators and understanding their business strategies to win new programs and transform existing ones. IBM Technology Proficiency:
Proficiency in a wide range of IBM technologies, including Cloud, Data & AI, with training available. Seniority level
Mid-Senior level Employment type
Full-time Job function
Engineering and Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at IBM.
#J-18808-Ljbffr