Overview
Senior Account Executive - In Store, SevenRooms – you'll work directly with restaurants and hospitality groups, both on and off DoorDash’s delivery marketplace, to support the launch of our new In Store business and to bring the best local and regional merchants onto DoorDash's In Store platform. The Senior Account Executive (Sr. AE) will work closely with our merchants to develop and maintain strong relationships and work cross functionally to identify gaps in their current in-store operations and marketing technology through in-depth discovery then craft recommendations using the appropriate DoorDash Platform solution: including reservation, waitlist and table management, customer data platform, marketing automation, and more. This role is necessary to the success of empowering hospitality operators everywhere to excel, be inspired, and deliver magical experiences for both in store and off premise guests. You will add new restaurants to our In Store and Commerce Platform product suite and work with a cross functional DoorDash team to guarantee a smooth transition as they come on board and realize the value of the products we provide. DoorDash Sr. AEs are trusted advisors and expert relationship-builders, approaching every conversation with potential partners in a consultative manner to identify their existing business challenges and thinking creatively to present the perfect solution.
You will report to the Sales Manager for In Store as part of our Commerce Platform organization. We expect this role to be flexible with some time in-office (1-2 days/week), but most time in the field (up to 40%), and some time working from home.
Responsibilities
- Lead the end-to-end sales process from discovery to contract negotiation, identifying customer needs and applying independent judgment to value selling, product solutions and complex pipeline management
- Excite both non-Doordash and our existing marketplace restaurants on the potential to drive in store revenue through customer engagement
- Serve as a trusted advisor to hospitality executives (including C-suite, VPs, Chefs and business owners) by providing insights, benchmarking, and guidance and customizing the information to fit their use case
- Speak to the overall suite of products that DoorDash offers and be able to sell upgrades, upsells, and cross-sells of DoorDash products
- Use internal data and enablement to customize a narrative that showcases forecasted revenue growth and streamlined operations through customized monthly packages to improve sales, growth, and brand perception
- Collaborate with our various cross functional sales teams to engage with target customers and negotiate and re-negotiate sales terms
- Be willing and able to travel across your region (up to 40%), while we offer flexible hours and options to work from home
Qualifications
- You have 3+ years of sales experience with a majority in SaaS technology or other related field
- You’ll have 1+ years of SMB and/or B2B sales experience
- You have worked in an outside sales environment, leading an end-to-end sales cycle
- You operate well with a high level of autonomy in prospecting, prioritizing opportunities, setting engagement strategy, and supporting commercial negotiations.
- You have a natural curiosity about people, can build and maintain relationships and drive complex negotiations.
- You have strong verbal and written communication skills and are well organized
- You have knowledge of Excel, Sheets and Salesforce and related data skills to create sales presentations
- You have experience in the restaurant, hotel or related full service hospitality industry
Compensation and Benefits
Compensation: Base salary is localized according to employee work location. Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. The national base pay range for this position within the United States, including Illinois and Colorado, is $80,520—$118,440 USD , and the total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado, is $134,200—$197,400 USD .
Benefits include medical, dental, and vision, 401(k) with employer matching, paid parental leave, wellness benefits, commuter benefits, 11 paid holidays, disability and basic life insurance, and a mental health program. For detailed information, visit the DoorDash careers page.
About DoorDash
DoorDash’s mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
Equal Opportunity
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Per the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to various fair chance hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
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