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IDR Healthcare

Technical Support Engineer - Integrations

IDR Healthcare, Santa Clara, California, us, 95053

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IDR is seeking a

Technical Support Engineer

to join one of our top Tech clients in

Santa Clara, CA . This role offers an exciting opportunity to get your foot in the door with one of the largest digital technology organizations! If you're looking to get your foot in the door with one of the most innovative industry leaders...Apply today!

Position Overview/Responsibilities for the Technical Support Engineer - Integrations:

The Technical Support Engineer - Integrations will provide technical support to administrators, technicians & product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, integrations, or networked and/or wireless systems related to the ServiceNow platform. The Technical Support Engineer will act as a customer advocate in providing support to external end users & administrators of the ServiceNow Platform related to integrations issues.

Top Skills:

2+ years' professional experience writing & debugging JavaScript code 1+ year of experience exporting/importing data between separate systems Experience with Web Services (SOAP or REST APIs) Must have experience supporting customers and/or end-users from a technical standpoint Experience within relational databases (IE: MySQL or Oracle) Understanding of Networking concepts including TCP/IP, HTTP, concepts of firewall, load balancer and ports Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

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