Riverside County, CA
Senior Support Services Technician
Riverside County, CA, Riverside, California, United States, 92504
Salary :
$44,566.13 - $66,325.10 Annually Location :
Riverside Job Type:
Regular Job Number:
25-15820-02 Department:
Dept. of Public Social Services Division:
Facilities Support Technicians Opening Date:
09/04/2025 Closing Date:
9/10/2025 11:59 PM Pacific
ABOUT THE POSITION The County of Riverside's Department of Public Social Services (DPSS) seeks a Senior Support Services Technician for their Facilities Support Division located in Riverside.
**Candidates must be able to participate in an on-call rotation and work occasional overtime. **This position will require travel throughout the County of Riverside The selected candidate will lead a team of 5 to 6 field Support Services Technicians and 4 Customer Support Representatives in providing department-wide services for more than 35 sites throughout the County of Riverside. These services will include managing and working with internal and external stakeholders to address maintenance needs, provide customer service support, work with outside vendors including scheduling coverages, perform minor tradesman work, decommission efforts, furniture reconfiguration, warranty repairs, servicing door hardware, hanging pictures, boards and signage and providing on-call support for after hours emergencies.
Competitive candidates will possess experience in a lead role, processing work orders, maintenance experience, working with outside vendors and experience with Microsoft programs (excel, outlook, word). Meet the Team!
The is comprised of employees who work collectively and in partnership with community-based organizations to serve the needs of the community. Can you see yourself here? EXAMPLES OF ESSENTIAL DUTIES • Over sees and assist with office build outs, staff moves, office furniture installations and repairs of facilities. • Assist in providing building access for after-hours work. • Act as a liaison in the field with vendors, contractors, and property management. • Manages, organizes, receives, loads and unloads supplies and equipment from vendor trucks; operates forklift and pallet jacks to move pallets; inspects for damage and quantity received against requisitions/invoices and keeps inventory of the warehouse & workshop supplies, equipment, and furniture. • Performs minor repairs; monitor, and analyses building equipment and a variety of electrical and mechanical appliances; and identifies needed repairs or maintenance. • Services and repairs doors, gate locks and latches • Directs and train crews in the maintenance and repairs of county facilities, and participates in the evaluation of the quality and quantity of their work. • Organizes the replenishment of supplies, mixing of disinfectant solutions, moving furniture, changing curtains and drapes, and the collection and disposal of trash; performs all of the work reviewed. • Monitors the following and reports findings: Employees' performance; supply ordering patterns and deviations; appearance of county buildings for aesthetics, and completed minor maintenance work. MINIMUM QUALIFICATIONS
Experience: Four years in building maintenance and custodial work; minor repair work; basic techniques of receiving, storing, and issuing supplies and materials and inventory control.
Knowledge of: Fundamental techniques of receiving, storing, and issuing supplies and materials; basic techniques involved in inventory control; fill requests from written purchase orders; keep records of receipts and delivery of supplies and materials; make basic arithmetical computations.
Ability to: Perform minor maintenance work in the following areas: plumbing, electrical, carpentry, and building plant operations; read, interpret, and work from plans, drawings, and specifications; keep records; follow oral and written directions. SUPPLEMENTAL INFORMATION Other Requirements
License/Certificate:
Possession of a valid Class C California Driver's License.
What's Next? Open to All Applicants This recruitment is open to all applicants. Qualified applicants may be considered for future vacancies throughout the department. Applicants who are current County of Riverside employees and/or current employees of the Department of Public Social Services may be considered before other applicants depending on the volume of applications received. Qualified applicants may be considered for future vacancies throughout the County.
Application Period
BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE.
Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. All applicants must submit a complete application bythe close date. No late applications will be permitted.
Include relevant work experience details on resume and/or application. Proof of Education Upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services () or Association of International Credential Evaluators, Inc. (). Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: .
Contact Joshua Roberts at JoRoberts@rivco.org with any questions regarding this recruitment. APPLICATION INFORMATION
Veteran's Preference The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. The Veterans Preference Policy, C-3 is available here: Reasonable Accommodations The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: Proof of Education If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.
If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services () or Association of International Credential Evaluators, Inc. (). Work Authorization Requirement Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas. Equal Opportunity Employer The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Pre-Employment All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required. Probationary Period As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head. General Information Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies. Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered. Please read and follow any special application instructions on this posting. Click the ' Apply ' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627. MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable LIUNA Memorandum of Understanding to contribute towards the cost of these plans.
Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list MISCELLANEOUS RETIREMENT : County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS). Tier I
(Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent. Tier II
(Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent. Tier III
(PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013.
Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.
A new member is defined as any of the following: A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS. A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.
CalPERS refers to all members that do not fit within the definition of a new member as "classic members".
Contribution rates are subject to change based on the County of Riverside annual actuarial valuation. Note:
This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to or by calling the Benefits Information Line at (951) 955-4981, Option 2.
If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary. DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.
VACATION ACCRUAL (Bi-Weekly Accrual):
0
Yes No
02
Select the answer that best describes your current driver's license status:
I have a valid California driver's license. I am able to obtain a valid California driver's license. I currently have a valid out-of-state driver's license, and I am able to obtain a valid California driver's license. I do not have and/or I am not able to obtain a California driver's license.
03
I understand that travel throughout the County of Riverside is required.
Yes No
04
I understand that this position requires on call and overtime work as needed by the department.
Yes No
05
How many years of experience do you posses in building maintenance and custodial work, minor repair work, basic techniques of receiving, storing, and issuing supplies and materials, and inventory control?
None Less than 12 months 1 year or more; but less than 2 2 years or more; but less than 3 3 years or more; but less than 4 4 years or more; but less than 5 5 years or more; but less than 6 6 years or more
06
How many years of experience do you posses in a lead role?
None Less than 12 months 1 year or more; but less than 2 2 years or more; but less than 3 3 years or more
07
How many years of experience do you posses processing work orders?
None Less than 12 months 1 year or more; but less than 2 2 years or more; but less than 3 3 years or more
08
Select the following: indicate your level of proficiency with Microsoft Programs (excel, word, outlook)
None - I have never used this before Basic - I have used this before but am unfamiliar with most of its functions Intermediate - I use this sometimes and am familiar with some of its advanced features Advanced - I use this regularly and am familiar with many of its advanced functions
09
How many years of experience do you posses performing various types of maintenance?
None Less than 12 months 1 year or more; but less than 2 2 years or more
10
How many years of experience do you posses working with outside vendors?
None Less than 12 months 1 year or more; but less than 2 2 years or more
Required Question
$44,566.13 - $66,325.10 Annually Location :
Riverside Job Type:
Regular Job Number:
25-15820-02 Department:
Dept. of Public Social Services Division:
Facilities Support Technicians Opening Date:
09/04/2025 Closing Date:
9/10/2025 11:59 PM Pacific
ABOUT THE POSITION The County of Riverside's Department of Public Social Services (DPSS) seeks a Senior Support Services Technician for their Facilities Support Division located in Riverside.
**Candidates must be able to participate in an on-call rotation and work occasional overtime. **This position will require travel throughout the County of Riverside The selected candidate will lead a team of 5 to 6 field Support Services Technicians and 4 Customer Support Representatives in providing department-wide services for more than 35 sites throughout the County of Riverside. These services will include managing and working with internal and external stakeholders to address maintenance needs, provide customer service support, work with outside vendors including scheduling coverages, perform minor tradesman work, decommission efforts, furniture reconfiguration, warranty repairs, servicing door hardware, hanging pictures, boards and signage and providing on-call support for after hours emergencies.
Competitive candidates will possess experience in a lead role, processing work orders, maintenance experience, working with outside vendors and experience with Microsoft programs (excel, outlook, word). Meet the Team!
The is comprised of employees who work collectively and in partnership with community-based organizations to serve the needs of the community. Can you see yourself here? EXAMPLES OF ESSENTIAL DUTIES • Over sees and assist with office build outs, staff moves, office furniture installations and repairs of facilities. • Assist in providing building access for after-hours work. • Act as a liaison in the field with vendors, contractors, and property management. • Manages, organizes, receives, loads and unloads supplies and equipment from vendor trucks; operates forklift and pallet jacks to move pallets; inspects for damage and quantity received against requisitions/invoices and keeps inventory of the warehouse & workshop supplies, equipment, and furniture. • Performs minor repairs; monitor, and analyses building equipment and a variety of electrical and mechanical appliances; and identifies needed repairs or maintenance. • Services and repairs doors, gate locks and latches • Directs and train crews in the maintenance and repairs of county facilities, and participates in the evaluation of the quality and quantity of their work. • Organizes the replenishment of supplies, mixing of disinfectant solutions, moving furniture, changing curtains and drapes, and the collection and disposal of trash; performs all of the work reviewed. • Monitors the following and reports findings: Employees' performance; supply ordering patterns and deviations; appearance of county buildings for aesthetics, and completed minor maintenance work. MINIMUM QUALIFICATIONS
Experience: Four years in building maintenance and custodial work; minor repair work; basic techniques of receiving, storing, and issuing supplies and materials and inventory control.
Knowledge of: Fundamental techniques of receiving, storing, and issuing supplies and materials; basic techniques involved in inventory control; fill requests from written purchase orders; keep records of receipts and delivery of supplies and materials; make basic arithmetical computations.
Ability to: Perform minor maintenance work in the following areas: plumbing, electrical, carpentry, and building plant operations; read, interpret, and work from plans, drawings, and specifications; keep records; follow oral and written directions. SUPPLEMENTAL INFORMATION Other Requirements
License/Certificate:
Possession of a valid Class C California Driver's License.
What's Next? Open to All Applicants This recruitment is open to all applicants. Qualified applicants may be considered for future vacancies throughout the department. Applicants who are current County of Riverside employees and/or current employees of the Department of Public Social Services may be considered before other applicants depending on the volume of applications received. Qualified applicants may be considered for future vacancies throughout the County.
Application Period
BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE.
Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. All applicants must submit a complete application bythe close date. No late applications will be permitted.
Include relevant work experience details on resume and/or application. Proof of Education Upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services () or Association of International Credential Evaluators, Inc. (). Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: .
Contact Joshua Roberts at JoRoberts@rivco.org with any questions regarding this recruitment. APPLICATION INFORMATION
Veteran's Preference The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. The Veterans Preference Policy, C-3 is available here: Reasonable Accommodations The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: Proof of Education If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.
If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services () or Association of International Credential Evaluators, Inc. (). Work Authorization Requirement Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas. Equal Opportunity Employer The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Pre-Employment All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required. Probationary Period As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head. General Information Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies. Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered. Please read and follow any special application instructions on this posting. Click the ' Apply ' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627. MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable LIUNA Memorandum of Understanding to contribute towards the cost of these plans.
Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list MISCELLANEOUS RETIREMENT : County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS). Tier I
(Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent. Tier II
(Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent. Tier III
(PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013.
Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.
A new member is defined as any of the following: A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS. A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.
CalPERS refers to all members that do not fit within the definition of a new member as "classic members".
Contribution rates are subject to change based on the County of Riverside annual actuarial valuation. Note:
This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to or by calling the Benefits Information Line at (951) 955-4981, Option 2.
If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary. DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.
VACATION ACCRUAL (Bi-Weekly Accrual):
0
Yes No
02
Select the answer that best describes your current driver's license status:
I have a valid California driver's license. I am able to obtain a valid California driver's license. I currently have a valid out-of-state driver's license, and I am able to obtain a valid California driver's license. I do not have and/or I am not able to obtain a California driver's license.
03
I understand that travel throughout the County of Riverside is required.
Yes No
04
I understand that this position requires on call and overtime work as needed by the department.
Yes No
05
How many years of experience do you posses in building maintenance and custodial work, minor repair work, basic techniques of receiving, storing, and issuing supplies and materials, and inventory control?
None Less than 12 months 1 year or more; but less than 2 2 years or more; but less than 3 3 years or more; but less than 4 4 years or more; but less than 5 5 years or more; but less than 6 6 years or more
06
How many years of experience do you posses in a lead role?
None Less than 12 months 1 year or more; but less than 2 2 years or more; but less than 3 3 years or more
07
How many years of experience do you posses processing work orders?
None Less than 12 months 1 year or more; but less than 2 2 years or more; but less than 3 3 years or more
08
Select the following: indicate your level of proficiency with Microsoft Programs (excel, word, outlook)
None - I have never used this before Basic - I have used this before but am unfamiliar with most of its functions Intermediate - I use this sometimes and am familiar with some of its advanced features Advanced - I use this regularly and am familiar with many of its advanced functions
09
How many years of experience do you posses performing various types of maintenance?
None Less than 12 months 1 year or more; but less than 2 2 years or more
10
How many years of experience do you posses working with outside vendors?
None Less than 12 months 1 year or more; but less than 2 2 years or more
Required Question