The Firm Exp.
About Us:
We are a busy and growing personal injury law firm dedicated to providing compassionate and professional legal services to our clients. We are seeking a reliable and detail-oriented Remote Receptionist to be the first point of contact for our clients and provide administrative support to our legal team.
Key Responsibilities:
Answer and route incoming phone calls in a professional and courteous manner
Greet clients virtually and provide an excellent first impression of the firm
Manage voicemail, emails, and messages, ensuring prompt responses and follow-ups
Schedule and confirm client appointments
Maintain client intake information and update case management systems
Provide general administrative support to attorneys and staff as needed
Qualifications:
MUST SPEAK SPANISH
Prior receptionist, call center, or administrative experience (law firm or legal industry experience preferred but not required)
Strong verbal and written communication skills
Ability to remain professional, calm, and empathetic with clients who may be under stress
Highly organized with strong attention to detail
Comfortable using technology such as VoIP phone systems, video conferencing, and case management software
Reliable internet connection and quiet, professional home office environment
Compensation amp; Benefits:
Competitive hourly rate (based on experience)
Remote work flexibility
Opportunities for growth within the firm
Schedule:
Full-time, Monday–Friday
We are a busy and growing personal injury law firm dedicated to providing compassionate and professional legal services to our clients. We are seeking a reliable and detail-oriented Remote Receptionist to be the first point of contact for our clients and provide administrative support to our legal team.
Key Responsibilities:
Answer and route incoming phone calls in a professional and courteous manner
Greet clients virtually and provide an excellent first impression of the firm
Manage voicemail, emails, and messages, ensuring prompt responses and follow-ups
Schedule and confirm client appointments
Maintain client intake information and update case management systems
Provide general administrative support to attorneys and staff as needed
Qualifications:
MUST SPEAK SPANISH
Prior receptionist, call center, or administrative experience (law firm or legal industry experience preferred but not required)
Strong verbal and written communication skills
Ability to remain professional, calm, and empathetic with clients who may be under stress
Highly organized with strong attention to detail
Comfortable using technology such as VoIP phone systems, video conferencing, and case management software
Reliable internet connection and quiet, professional home office environment
Compensation amp; Benefits:
Competitive hourly rate (based on experience)
Remote work flexibility
Opportunities for growth within the firm
Schedule:
Full-time, Monday–Friday