The Firm Exp.
The Firm Exp. is hiring: Receptionist Remote in Boca Raton
The Firm Exp., Boca Raton, FL, United States, 33481
Overview
About Us: We are a busy and growing personal injury law firm dedicated to providing compassionate and professional legal services to our clients. We are seeking a reliable and detail-oriented Remote Receptionist to be the first point of contact for our clients and provide administrative support to our legal team.
Responsibilities
- Answer and route incoming phone calls in a professional and courteous manner
- Greet clients virtually and provide an excellent first impression of the firm
- Manage voicemail, emails, and messages, ensuring prompt responses and follow-ups
- Schedule and confirm client appointments
- Maintain client intake information and update case management systems
- Provide general administrative support to attorneys and staff as needed
Qualifications
- MUST SPEAK SPANISH
- Prior receptionist, call center, or administrative experience (law firm or legal industry experience preferred but not required)
- Strong verbal and written communication skills
- Ability to remain professional, calm, and empathetic with clients who may be under stress
- Highly organized with strong attention to detail
- Comfortable using technology such as VoIP phone systems, video conferencing, and case management software
- Reliable internet connection and quiet, professional home office environment
Compensation & Benefits
- Competitive hourly rate (based on experience)
- Remote work flexibility
- Opportunities for growth within the firm
Schedule
- Full-time, Monday–Friday