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The Firm Exp.

The Firm Exp. is hiring: Receptionist Remote in Boca Raton

The Firm Exp., Boca Raton, FL, United States, 33481

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Overview

About Us: We are a busy and growing personal injury law firm dedicated to providing compassionate and professional legal services to our clients. We are seeking a reliable and detail-oriented Remote Receptionist to be the first point of contact for our clients and provide administrative support to our legal team.

Responsibilities

  • Answer and route incoming phone calls in a professional and courteous manner
  • Greet clients virtually and provide an excellent first impression of the firm
  • Manage voicemail, emails, and messages, ensuring prompt responses and follow-ups
  • Schedule and confirm client appointments
  • Maintain client intake information and update case management systems
  • Provide general administrative support to attorneys and staff as needed

Qualifications

  • MUST SPEAK SPANISH
  • Prior receptionist, call center, or administrative experience (law firm or legal industry experience preferred but not required)
  • Strong verbal and written communication skills
  • Ability to remain professional, calm, and empathetic with clients who may be under stress
  • Highly organized with strong attention to detail
  • Comfortable using technology such as VoIP phone systems, video conferencing, and case management software
  • Reliable internet connection and quiet, professional home office environment

Compensation & Benefits

  • Competitive hourly rate (based on experience)
  • Remote work flexibility
  • Opportunities for growth within the firm

Schedule

  • Full-time, Monday–Friday
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