LHH
Job Description
Job Description
Customer Service Account ManagerWe are seeking a proactive and relationship-driven Customer Service Account Manager to join our team. This role is ideal for someone who thrives on building long-term client relationships, managing account health, and delivering tailored support solutions. Rather than handling high-volume calls, this position emphasizes strategic communication, client retention, and personalized service. Pay for this role will range between $20 and $25/hr. Responsibilities
Pay Details: $20.00 to $25.00 per hour
Search managed by: Christopher Riley
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- Serve as the primary point of contact for assigned client accounts, ensuring consistent and high-quality service delivery
- Develop a deep understanding of each client’s business needs, goals, and preferences to provide customized support
- Monitor account activity, usage trends, and satisfaction levels to identify opportunities for improvement or growth
- Collaborate with internal teams to resolve client issues, coordinate service enhancements, and ensure timely follow-up
- Maintain accurate records of client interactions, feedback, and service history in CRM systems
- Assist in onboarding new clients, guiding them through setup and initial engagement processes
- Advocate for clients internally, ensuring their voice is heard in product development and service planning
- Proven experience in customer service, account management, or client success roles
- Strong interpersonal and communication skills, with a consultative approach to client engagement
- Ability to manage multiple accounts and prioritize tasks effectively
- Familiarity with CRM platforms and data tracking tools
- Problem-solving mindset with a focus on proactive service and continuous improvement
- Comfortable working independently and collaboratively in a fast-paced environment
Pay Details: $20.00 to $25.00 per hour
Search managed by: Christopher Riley
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.