Coforge is hiring: Customer Service Representative in Augusta

Overview

Direct message the job poster from Coforge

Assistant Manager - Talent Acquisition Team at Coforge

Role: Customer Service Representative

Location: Augusta, GA

Mode of Hire: Full Time

We at Coforge are hiring a Customer Service Representative with the following skillset:

• Promoting and/saving products and services.
• Providing an excellent customer experience via phone.
• Negotiating and completing save/service order requests from customers.
• Working with customers patiently, tactfully, and efficiently.
• Accurately informing customers of various fees and adjustments.
• Providing options to the customer based on product and service needs.
• Ability to follow tactical call flows to optimize the customer experience.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service

Industries

• IT Services and IT Consulting

Notes: Referrals may increase interview chances. Some posting details (e.g., posting date) may indicate the role is closed; consider this listing expired.