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Remote Work-at-Home
Full-Time
Salary
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking an Administrative Assistant to provide support to our leadership team. The role involves performing various administrative and clerical tasks. This position offers many learning and advancement opportunities.
The ideal candidate should have excellent command of English, be highly organized, reliable, detail-oriented, and possess a strong work ethic. Prior administrative experience is preferred but not mandatory.
To be considered, applicants must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Key Responsibilities
- Perform administrative duties
- Answer emails and phone calls
- Support scheduling by booking appointments and avoiding conflicts
- Create content for social media channels
- Prepare presentations as instructed
- Arrange travel including flights, hotels, and transportation
- Maintain professional communication via phone, email, and mail
- Anticipate needs to ensure smooth operations
- Handle sensitive information confidentially
Candidate Requirements
- Preferred 1 year of experience
- High School Diploma or equivalent
- Excellent time management and multi-tasking skills
- Strong attention to detail
- Organizational and planning skills
- Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
- High-speed internet connection (20 Mbps+)
- Fast and accurate typing (20+ WPM)
Additional Requirements
- Must be authorized to work in the job's location
- Willingness to undergo background/security checks and drug screening
Benefits and Compensation
We offer competitive pay based on experience, along with benefits such as PTO, bonuses, health coverage, retirement plans, disability and life insurance, career growth opportunities, paid training, and a casual work environment.
Our commitment is to provide a supportive environment where employees are valued and rewarded for their contributions.
Work Environment & Policies
This role involves sedentary work, primarily sitting and using office equipment. Reasonable accommodations are available for qualified applicants with disabilities. We promote diversity and equal opportunity in employment and do not discriminate based on legally protected characteristics.
About MCI
MCI is a prominent BPO provider with multiple facilities across North America and internationally, recognized for rapid growth and diverse service offerings in customer experience and technology solutions.
Additional Information
The above description provides a general overview; duties may evolve. Employment can be terminated by either party at any time. The company reserves the right to revise this job description as needed.
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