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Position Overview
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking an Administrative Assistant to provide support to our leadership team. This role involves performing a variety of administrative and clerical tasks. It offers many learning and advancement opportunities.
The ideal candidate should have an excellent command of English, be highly organized and reliable, and have a strong work ethic and attention to detail. Prior administrative experience is preferred but not mandatory.
To apply, complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Key Responsibilities
- Perform administrative duties
- Answer emails and phone calls
- Support scheduling by booking appointments and avoiding conflicts
- Create content for company's Social Media Channels
- Prepare presentations as instructed
- Arrange travel (flights, hotels, transportation)
- Maintain professional communication via phone, email, and mail
- Anticipate needs to ensure positive experiences
- Handle sensitive information confidentially
Candidate Qualifications
Encouraged to apply positive, driven, and confident individuals. Highly motivated and dedicated candidates are ideal.
- 1 year of experience preferred
- High School Diploma or equivalent
- Excellent time management and multi-tasking skills
- Strong attention to detail
- Organizational and planning skills
- Knowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint)
- High-speed internet (20+ Mbps)
- Typing speed of 20+ WPM
Compensation and Benefits
We value your contributions and offer competitive compensation and benefits, including PTO, incentives, health coverage, retirement plans, disability and life insurance, career growth opportunities, paid training, a collaborative culture, and casual dress code.
Physical Requirements
This is a sedentary office role requiring sitting/standing for long periods, operating office equipment, and occasional movement around the office. Ability to lift up to 40 pounds may be required.
Conditions of Employment
- Must be authorized to work in the job's country
- Willingness to undergo background/security checks and drug screening
Equal Opportunity
MCI promotes diversity and provides equal employment opportunities. We do not discriminate based on age, race, gender, disability, or other protected characteristics and accommodate disabilities as required by law.
About MCI
MCI specializes in customer experience and digital transformation solutions, employing over 10,000 individuals across multiple locations, with a focus on innovation, growth, and diversity.
Additional Info
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Administrative
- Industries: IT Services and IT Consulting
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