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Position Overview
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking an Administrative Assistant to support our leadership team by performing various administrative and clerical tasks. This role offers many learning and advancement opportunities.
The ideal candidate should have excellent English skills, be highly organized and reliable, with a strong work ethic and attention to detail. Prior experience is preferred but not required.
To apply, complete a full application on our careers page, including screening questions and a brief pre-employment test.
Key Responsibilities
- Perform administrative duties
- Answer emails and phone calls
- Support scheduling by booking appointments and avoiding conflicts
- Create content for social media channels
- Prepare presentations as instructed
- Arrange travel including flights, hotels, and transportation
- Maintain professional communication via phone and email
- Anticipate needs to ensure positive experiences
- Handle sensitive information confidentially
Candidate Qualifications
Applicants should be motivated and dedicated. Preferred qualifications include:
- 1 year of experience (preferred)
- High School Diploma or equivalent
- Excellent time management and multitasking skills
- Strong attention to detail
- Organizational and planning skills
- Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
- High-speed internet connection (20 Mbps+)
- Typing speed of 20+ WPM
Compensation and Benefits
We offer competitive pay based on experience, with benefits including PTO, health coverage, retirement plans, disability and life insurance, career growth opportunities, paid training, and a casual dress code.
Physical and Employment Conditions
This role is primarily sedentary, requiring long periods of sitting and computer use. You must be authorized to work in the location, willing to undergo background checks, drug screening, and adhere to company policies.
MCI is an equal opportunity employer committed to diversity and inclusion, providing reasonable accommodations as needed.
About MCI
MCI is a prominent provider of business process solutions, recognized for fast growth and industry leadership, with facilities across North America, South Africa, and the Philippines. We focus on digitalization and delivering value to our clients through a broad range of services.
Additional Details
Level: Entry level
Type: Full-time
Industry: IT Services and Consulting
Location: Dallas, TX
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