Administrative Assistant Job at Mass Markets in Richmond

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Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking an Administrative Assistant to provide support to our leadership team. As an Administrative Assistant, you will perform a variety of administrative and clerical tasks. This is an excellent job with many learning and advancement opportunities.

The ideal candidate should have an excellent command of English, be highly organized and reliable, and have a strong work ethic and attention to detail. Prior administrative experience is preferred but not required.

To be considered, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

Key Responsibilities

• Perform various administrative duties
• Answer emails and phone calls
• Support scheduling by booking appointments and avoiding conflicts
• Create content for social media channels
• Prepare presentations based on instructions
• Make travel arrangements (flights, hotels, etc.)
• Maintain professional communication via phone, email, and mail
• Anticipate needs to ensure a seamless experience for others
• Handle sensitive information confidentially

Candidate Qualifications

Are you a good fit? All positive, motivated, and confident applicants are encouraged to apply. Ideal candidates are dedicated and driven.

• 1 year of experience preferred
• High School Diploma or equivalent
• Excellent time management and multi-tasking skills
• Strong attention to detail
• Organizational and planning skills
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
• High-speed internet connection (20Mbps+)
• Typing speed of 20+ words per minute

Compensation and Benefits

At MCI, your contributions are valued. Our packages are competitive and designed to grow with you. Starting salary depends on experience, with various benefits and incentives, including:

• Paid Time Off and holidays
• Contests with cash bonuses, electronics, vacations, and cars
• Health coverage (medical, dental, vision)
• Retirement savings plans
• Disability and life insurance
• Opportunities for career advancement
• Paid training and a collaborative work environment
• Casual dress code

Physical Requirements

This is a sedentary office role requiring long periods of sitting and computer use. Occasional movement around the office may be necessary, with the ability to lift up to 40 pounds.

Conditions of Employment

• Must be authorized to work in the job location
• Willing to undergo background checks, security investigations, and drug screening

Equal Opportunity

MCI values diversity and is committed to providing a discrimination-free workplace. We consider all qualified applicants regardless of age, race, gender, disability, or other protected characteristics, and provide reasonable accommodations as needed.

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