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Position Overview
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking an Administrative Assistant to provide support to our leadership team. This role involves performing a variety of administrative and clerical tasks. It offers many learning and advancement opportunities.
The ideal candidate should have excellent command of English, be highly organized, reliable, and detail-oriented. Prior administrative experience is preferred but not required.
To be considered, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Key Responsibilities
- Perform administrative duties
- Answer emails and phone calls
- Support scheduling by booking appointments and avoiding conflicts
- Create content for social media channels
- Prepare presentations as instructed
- Arrange travel including flights, cars, hotels, and restaurants
- Maintain professional communication via phone, email, and mail
- Anticipate needs to ensure positive experiences
- Handle sensitive information confidentially
Candidate Qualifications
If you are positive, driven, and confident, we encourage you to apply. Ideal candidates are motivated and dedicated.
- Preferred 1 year of experience
- High School Diploma or equivalent
- Strong time management and multi-tasking skills
- Attention to detail
- Organizational and planning skills
- Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
- High-speed internet (20Mbps+ download)
- Typing speed of 20+ words per minute
Compensation and Benefits
At MCI, we value your contribution with competitive compensation and benefits, including paid time off, incentives, health coverage, retirement plans, disability and life insurance, career growth opportunities, paid training, a collaborative environment, and a casual dress code.
Physical Requirements
This role is primarily sedentary, involving sitting/standing for long periods, using a computer and office equipment. Occasionally, moving and exerting force up to 40 pounds may be required.
Conditions of Employment
- Must be authorized to work in the job location
- Willing to undergo background/security checks and drug screening
Equal Opportunity Statement
MCI is committed to diversity and equal opportunity. We do not discriminate based on age, race, gender, disability, or other protected characteristics. We provide reasonable accommodations as required by law.
About MCI
MCI provides customer experience and digital transformation solutions, supporting companies with BPO, staff augmentation, contact center, and IT services. Recognized as a fast-growing company, MCI employs over 10,000 people across multiple locations, offering innovative and comprehensive business solutions.
Additional Information
This description provides a general overview; duties and qualifications may vary. Employment is at-will, and the company may revise this description at any time.
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