Introduction
Babson College is a world-class business school, empowering entrepreneurial leaders to create great economic & social value. It's an exciting launch pad for anyone who wants to make a real impact in higher education. We provide everything you need to achieve your goals, including learning opportunities, outstanding benefits, rich rewards, wellness programs, & a genuine dedication to creating a diverse, multicultural & inclusive community.
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Overview
The Administrative Assistant offers front desk and administrative support for the three functions of the Glavin Office of International Education including education abroad, short-term faculty-led programs, and international student and scholar services. This role serves as the front line for Glavin Office stakeholders including students, faculty, and staff.
Responsibilities
- Serves as the first point of contact for the office, greets and manages general inquiries for all Glavin Office visitors.
- Maintains Senior Director, Associate Director’s and other staff calendars as needed.
- Manages student appointments for all department staff.
- Responsible for planning and arranging logistics for meetings and special events.
- Supports Glavin staff with student programs including marketing, room reservations, and supplies.
- Responsible for overseeing general technological needs of front office, including but not limited to office laptops, phones and printers. Works with ITSD and Cannon Copy Center for problem resolution.
- Works with ITSD and College Marketing to update the department website. Creates and reviews promotional material for the office and supports the Glavin Office social media accounts.
- Opens and forwards mail. Handles follow-up to routine and/or complex correspondence.
- Answers phones: screens calls, takes messages, routinely provides a variety of information to callers.
- Writes and types correspondence, reports, and other materials for own or supervisor’s signature. Proofreads and edits copy generated by supervisor and others.
- Designs electronic filing systems and is responsible for overseeing maintenance of filing systems.
- Responsible for interviewing, selecting, training, and evaluating student workers.
- Responsible for ordering and maintaining office supplies as needed.
- Assumes additional responsibilities as required and defined by department.
YOUR TEAM WILL INCLUDE
Student Assistants (1-5)
Requirements
WHAT EDUCATION AND SKILLS YOU WILL NEED
- High School Diploma.
- At least 3-5 years of related experience.
- Excellent typing, editing, and proofreading skills.
- Strong organizational, interpersonal, and communication skills; must be able to always maintain a high degree of confidentiality.
- Thorough knowledge of Microsoft 365 is necessary.
- Ability to effectively interface with trustees, students, parents, faculty, staff, and visitors.
- Strong supervisory and training skills.
- Ability to manage multiple priorities while maintaining attention to detail.
- Ability to communicate effectively to non-native speakers of English and relate well to individuals from diverse cultural, social, and educational backgrounds.
- Demonstrated ability to work in multicultural and international community.
- Envisions and proposes new methods to perform tasks that support Entrepreneurial Thought & Action (ET&A); takes thoughtful risks; and accepts new and ongoing initiatives, objectives, and solutions to gain sought-after results.
- Anticipates and embraces change; demonstrates willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions.
HOW AND WHERE YOU WILL WORK
Requires work onsite 5 days per week (occasional remote work may be an option during certain times of the year); the on-campus requirement is subject to modification based on organizational need.
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